The Home Depot

"Absolutely no one available to help, asked workers multiple times for help being able to get a key cut and waited over 25 minutes with no help. Multiple workers walked by and did not help or even ask / acknowledge us. Horrible customer service."

"I just spent over an hour ordering flooring here. Increased my card limit and financing term. I have to say that Alexis F. in flooring may just be the most pleasant & helpful employee I have ever encountered anywhere. Please give her a raise/promotion or something. She is absolutely fabulous at her job!"

"Went to home depot store number 4926 looking for pre-hung doors. Had lots of questions. Bucky helped me with everything. Very nice and patient with all my questions. Bucky went above and beyond to help. If you need any help at home depot look for Bucky, he will help you out. Bucky deserves a raise!!! Thank you Bucky."

"If you are looking to get windows installed, I would highly recommend looking somewhere else. A guy from the Racine Home Depot named Alex came out and gave me an estimate. This estimate included a Black Friday promo of up to 35% off. The initial quote for 14 windows and installation was nearly 15k. After the promotional discount it came out to $9927, and these were the lower quality windows. The better quality ones were quoted over 11k after discount. I questioned Alex on the cost and told him I got a quote for windows only of $5600. He said that sounded about right. I asked him how long it would take to install. He said one full day with two installers. I then asked if he thought $4300 was reasonable for a one day job. He then said he could take a couple hundred dollars off. I told him no thanks and he smugly said good luck finding someone to do it cheaper. Well guess what. I’m getting my 14 windows installed for $6600. Stay away from these crooks!"

"I went in for a quote first, it was Wednesday afternoon after the power outage. The lights were still off which I can't blame them for that, the front of the building look completely un kept with boards , garbage overflowing cans and no pricing on anything they were trying to sell. The aisles were crammed and some blocked completely where it could be dangerous in the dark and if a fire was to happen. The quote desk was a ghost town, with no one on hand at all. I was told they were sent home? I was sent to the service desk which I was skeptical I would get a quote. 1 person ! Handling everything, no power , limited system functions and was very nice and was able to give a verbal price for a portion of my list. While we are doing that the breakers behind us are popping off and the lights were on and then off. I seen maybe 20 employees just walking around, didn't ask me once if needed help. I can be understanding but this wasn't just the outage problem. This store needs some inspections and a clean up drastically. The parking lot was filled with 3ft holes which can seriously damage cars. Home Depot needs some help or just close til you can provide the level customers expect in your store. Good luck."