Pet World Warehouse Outlet

"I thought the prices were high for anyone who owns pets. Staff was friendly though. You need to make the food and such affordable to pet owners."

"As a fellow bird store owner, I was pretty disappointed to see these sweeties in such tiny, rusty cages. No toys, very little food, dirty water dishes. One bird to each tiny cage so they don't even have each other for company. I was even more disappointed to learn that many of them have lived their entire lives here, some as long as since 2017. I stopped in when I was out of town to grab some bird food for my own birds and I almost left right then. Food bins full of webbing from moths so I tried the bags. Prices were really crazy so I passed on those as well. Thought I would visit the birds, and when I'm telling you that I left this store in tears, I'm not exaggerating. The prices on the birds are so over the top they'll never sell them. As a result these poor things sit in these tiny cages and get no human interaction. My heart broke. Petworld you need to do better! You are why pet stores get a bad rap! Come on!"

"For being labeled a "Warehouse" I was shocked with how little product they carried across the board. I specifically will speak on products for felines as I did not explore other animal supplies as diligently. I went in looking for their selection of litter mats (wanted one of those dual layer mats) and they only carried one litter mat which was one of those 8in circle mats you can get anywhere- even non-pet stores. The space is huge but they do not take advantage of the whole space. Everything on the shelves is very spread out because of the lack of product variety; this includes: food, toys, treats, and litter. In addition to the lack of product, everything is extremely overpriced! The prices are much higher than any other pet store (chain or local) in the area. These prices do not reflect the quality either- there was less variety of cat litter and food than Woodman's or other pet stores. If you're looking for more natural, speciality or refridgerator food, they did not appear to have a good selection at all. The small animal section was really sad. They had a very poor variety of cages. If you are shopping for a healthy sized cage for one or multiple rats, I suggest looking online because their selection was extremely limited. The live animal section was troubling as the cages were small rectangular fish tanks with very little objects for stimulation. The reptile/fish section looked okay but the koi pool was a small black pool with a hose in the middle with at least 10 large koi fish banging into each other because there was not enough room. The bird section by the register was also problematic. They had too many parakeets shoved into cages meant for one or two birds. In addition, the prices of the birds are far above other stores and so these birds never get bought and stay in this environment. The only redeeming quality of this store are the employees who are super friendly."

"I have stopped in to Pet World over the years and never once have I ever had anything positive to say about the way the animals are cared for. Stopped by today and was again shocked by the poor conditions. They have way too many birds that are all extremely overpriced. Cape parrot was $7,000 and the sign said it was born at Pet World in 2014 and been there it's whole life. What an awful life that poor bird has had so far and the price is going to make it even harder for it to find a proper home. The entire small animal department smelled dirty. The rat cages were absolutely filthy and they had a poor diet with basically no enrichment. The water bottles were literally growing algae and were dirty. The rabbit cages reeked of urine. There was a chinchilla in a cage that had urine caked on the pans. All of the cages lacked enrichment. I came in right near close and they were "taking care of the animals". The worker had a disgusting jug filled with water and didn't seem to actually be cleaning anything. The tortoise unfortunately found its way to Pet World after their original tortoise died. The enclosure was severely lacking in enrichment and bedding depth. There was no water in sight and the food looked like fruity bird food. No greens or anything."