Northstar Counseling Center

"HORRIBLE EXPERIENCE. DO NOT GO HERE. EXTREMELY UNETHICAL, AND GREEDY I went through a lot of back forth here to make sure my insurance was covered and that there wasn't any deductible I would owe. I went for maybe 2-3 months when they abruptly told me there was an issue with my insurance and refused to elaborate. I heard nothing during this time until today (12/8/23), threatening to send a $700 bill to collections that I owed! This was the very first time I had heard any mention of a bill verbally, or in writing, despite previously confirming I wouldn't owe anything. So yeah..They waited almost 3 months until a few weeks before Christmas to bring this to my attention. Absolutely horrible business ethics, and I'll make it a point to report them to the WI Health Department, and the WI Attorney General. DO NOT GO HERE"

"The staff here are so incredible and kind! The receptionist was so helpful in my time of need and they all worked so hard."

"Beautiful service, and staff. Love it"

"I had to call and leave a message then I had to follow up again and when I actually got a person on the phone and got my appointment scheduled, they said they where going to send me an email with all the info I needed to get to the meeting. They never did until I called them again the day before my appointment. On top of that my therapist never showed up to the meeting and never contacted me. Dont get help here."

"Stay far away from these people. I was stable on generic meds until I went here and was immediately placed on meds that cost me $1800 month that I clearly told him I couldn't afford. He dismissed my concerns and changed my meds anyway. They also overbilled me and my insurance more than $500 in and then threatened to send me to collections if I didn't pay something they acknowledged was an error. It took me leaving their services to finally get my money back after asking for it for months as a patient and they treated me like I was being unreasonable for being upset they weren't returning a large sum of my money. Poor care and bad business practices define these people"