Spee-Dee Delivery Service - Eau Claire

"Never received my package. That is disappointing on its own, but the fact that it was Christmas gifts for my grandchildren made it even worse."

"Worked at Speedee for 7 years. 1 year as a driver and 6 as team leader. Only reason I left was because of an opportunity to be home with my family. The EC shop does more behind the scenes then any shop I had the pleasure to be around. This, hopefully, makes up for such a late review. All the managers ask of drivers is to do there best within the parameters of Speedee rules. I have never heard a company value employees(Drivers) over products (boxes). Don't get me wrong, the Vehicles could be in better shape, but managers will go the extra mile to get drivers home if something goes wrong. As for service, I have seen the shop stay open for a late package. Drivers stay later to help deliver packages that didn't make the timeframe of routes. Managers go out of their way to help a customer in need across our boundaries. The stacking of packages are very neat in trailers. You can be sure things are handle especially well on arrival or outbound. Even call-ins with specific instructions to keep something warm, cold, or alive when they don't need to accommodate all requests. Shoot, they do it if they notice these things without request. My point being that EC has really tried to meet the needs of company, employees, and customers. No company does it perfect, but EC Speedee always goes beyond the measure of what everyone actually sees. I'm proud to say I worked for such an amazing company. I hope this helps for those who want insight whether seeking a job or shipping/receiving a package. -SI 10.904"

"driver do not look at address on box. my products got sent to another address. then you cant get ahold of customer service. Terrible service. now have to wait again to see what or when and IF i get reimbursed. because right address was on box from Menards so not there fault. Spee-Dee is in Fault"

"I normally never complain as I get people have bad days but the phone customer service is the WORST I have ever encountered. I called to have something returned to a vendor that set it all up for us. The woman on the phone was extremely rude and snappy even though i was very friendly and explained the situation and that I didn't know how to handle it as we dont use them but we get packages from the. She was rude snapped at me and wouldn't explain anything to me. no wonder no-one uses you. our delivery guy is amazing but both phone calls to you were awful and when I called our vendor who was setting up the return i explained it to him he was embarrassed for how you handle things. Shame on you!"

"So impressed with Spee-Dee Delivery Service. I have used them a few times and have never been disappointed. Today I received an order that was on a pallet. The driver was so nice and amazing backing into our parking lot with the big semi off the busy highway. He was a pro. Thank-you! 100% satisfied customer here."