Marin Plumbing Brian Cooke

"Brian Cooke has been of tremendous help to us with repairing a broken exterior faucet pipe and locating and repair leaks in different parts of our irrigation system. Brian is very professional, pleasant, always keeping us up to date with time spent and showing up on agreed time. We highly recommend his services"

"Brian works very slow. His initial visit for an hour was $300 just for consulting on replacing gas tank water heater. He then took almost 2.5 hours reviewing and measuring for implementing tankless gas water heater and charged me $500 plus. Brian then told me that installing a tankless will cost 8k to 14k and that he needed at least half the amount ($5k) as a deposit before he can begin working on the project. He said that by law he can only ask for $1k for deposit but he did not want to proceed with my project without a $5k upfront fee. He then still demanded $500 for his assessment. Bottomline, I gave Brian $800+ for just a lot of talk and issues on my old house. My takeaway: Brian is slow and expensive. Give him at most 15min to provide an estimate. He will give you an orientation, show you his credentials, his licenses and insurance, etc but the time spent is money out the door. I made a critical mistake of giving him options to consider and he spent 4 hours deciding between tank or tankless. 4 hours x $200 = $800. In fact, Brian took 2.5 hours figuring out where to install tankless water heater..."