Peter Levi Plumbing, Heating, Cooling, Drains 24 Digital Drive, Novato, CA 94949

"Truly, extraordinarily, bad at communicating, and they failed the permit inspection. We had a water heater replaced on Jan 10th. They either don't contact the person they're supposed to, or they don't contact anyone and just show up. They didn't do the work I had requested and I had to take a day off work and drive an hour to have the work completed, but the person they sent didn't know what he was supposed to do and didn't have the tools or parts to do it. They took weeks to schedule the inspection and then failed it. They were supposed to come back this week and fix it, but I just got off the phone with someone who wanted to know if "the contractor" had fixed it and when they should schedule the final inspection. I don't think they communicate with each other either. Almost a month later and we're still waiting for the work to be completed. But they're very, very good at sending out bills. I must have a dozen at least. Not paying until the work passes inspection."

"We had a great service draining our tankless water heater. He was nice, clean, informative and pleasant to speak to. He explained what he was about to do and did it without any problem."

"Peter Levi did an EXCELLENT job on our new furnaces. From start to finish they were 100% professional, on time, great to communicate with, and their work was top notch. We had Francisco find a crack that two other plumbing companies did not find or take the time to find (the unit was 30 yrs old so not surprising it had a crack) David gave us a very fair and excellent quote for the work and then the next day they were ready for install. Ian the project manager, and Kyle the lead were so helpful and true professionals. I don't normally write reviews but we had been through the ringer with a previous plumbing and heating company and it can sometimes feel hard to know who to trust. I felt that we were in excellent hands with this company and their entire team from start to finish. Thank you so much for the excellent work and I am so excited that we now have two new units and all new ducts."

"29 days and counting after “trenchless” bid for repair to our water main in Fairfield. The trench was installed by day laborers, at variance from the bid and permit, and is unpermitted . No change order or rebid has been received despite countless writings, phone calls and meetings. The last contact was that Micah was going to speak to Peter Levi about fixing this problem. That was October 13. Micah and Peter Levi are now ignoring my follow up texts, and the permit department is no longer providing updates. Having been a customer for over 23 years, I can’t begin to express how frustrating this is. Do not allow them on your property, or you will end like we did."

"They installed the ductless HVAC for us and did a pretty good job. These flat Eichler foam roofs are challenging and they got it figured out. The flush mounted Mitsubishi cassettes are really nice compared to the larger upper wall units people are used to seeing. Efficient heat pump zone cooling all around the house. A special thanks to Averi for great customer service and making sure our project got finished off right!"