Animal Hospital of Pleasanton

"There are no words for me on how to express the CARING, COMPASSION,AND KINDNESS that the staff and doctor gave to all the doggie patients! I am truly blessed to have came to one of the BEST ANIMAL CARE FACILITY. THANK YOU AGAIN FOR YOUR FIRST CLASS SERVICE AND CARE"

"Please don't bring your beloved pet to this place! It was the worst decision I ever made in mi life to bring in my beloved kitty to this place. My heart is shattered in pieces, I'm traumatized about the way my loving cat left this world, and I barely find the strength to write this, my eyes are drowned in tears right now and my heart aches. My boy died of a heart failure in my car after seeing Dr. Hoque, in our way back home. Dr. Hoque is incompetent and the whole staff are heartless and horrible people. They don't love or care about cats or any pet at all. They knew my cat was beyond suffering and the Dr. never prescribed the right treatment since the first visit, and later he failed to offer hospitalization when my cat didn't not respond to kidney diet. Dr. Hoque prescribed kidney diet and he failed to give me the prescription in the first visit and diagnostic, I had to ask for it on the phone and make another trip to this place to get the prescription. I don't think this place is an animal hospital is less than anything else. Dr. Hoque deceived me telling me that my boy could live another two years with kidney diet and fluids. Be careful about buying fluids and medications here, I saw my boy health declined when I bought the second fluid pouch and appetite pills here, the fluid was a different brand from the first one, I asked them why I was not getting the same brand, they said it was out of stock. The new fluid brand and appetite pills right after giving to my boy it slowly killed him in the next two days... Also, be careful about using your credit card in this business. After using my credit card in my first visit, later at night I received notifications from my bank about unusual purchases of sports and other goods made outside California. My card was locked and I had to close the account after being compromised. I talked about this incident to the dr. and he didn't care, he said that this happen sometimes with credit cards... To conclude, I'm grieving in way that I never thought is going to be like this. I think I would have to ask for professional help to get over this loss process. Thank you for reading."

"I needed urgent treatment for my cat, who collapsed on a Sunday, and her regular vet is not open on Sundays. The Animal Hospital of Pleasanton was there for us, got us in on a short notice, ran necessary tests. Unfortunately the results were not favorable for the cat, who was 19 years old, she had to be put down. The doctor described all options to us, suggested a treatment, but said that he doubts it would be successful, and also told us that the treatment would prolong the suffering of our beloved pet. This was done with utmost respect and appreciation of our feelings. I would wholeheartedly recommend this place."

"I've been going here for years and Dr Teare was excellent. This is no longer the case now that Dr. Teare is gone. Recently my dog had her nails trimmed at this facility. When I called beforehand, I was told that it would cost $20. Not only did they do a terrible job, but after the appointment they charged me $35. If you are looking for an honest and competent provider, go elsewhere."

"I highly recommend the Animal Hospital of Pleasanton for their exceptional care of our Maltese, Riley. We initially came here for an emergency visit since his usual vet was booked out too far when he needed to be seen ASAP. Dr. Hoq provided excellent treatment and made Riley feel so much better within a couple days! We were so impressed that we returned to have Riley's teeth cleaned here a couple weeks later. Dr. Hoq is knowledgeable and compassionate, and the staff were friendly and attentive. We will be returning for his future checkups, and I am recommending to my parents to bring their dog to Dr. Hoq. It was great seeing a veterinarian that truly cares about your pet and does not try to sell you on unnecessary treatments or procedures."