Topanga Pet Resort - dog training and boarding

"Was given a full tour. My dog and I were treated to photo session with Santa. Staff very professional, knowledgeable. Friendly and great rates for everything dog."

"Needed to leave my large dog there for over a week because of an emergency. They were able to evaluate her and take her in on the same day which was a relief. However, this is a no frills, no update messages, no update photos, no web camera place. She came home happy enough, but I will not be using them again for boarding."

"Place feels like it has fallen apart - would be curious to know what others are experiencing since the ownership change. We usually leave our 2 dogs here when we go out of town - but lately it's felt like 'chaos' whenever we call to get an update. Employees answering the phone seem 'confused' when we are trying to get information of how the dogs are generally doing .. worst part is on this last visit .. one dog was left with 5 weeks worth of food and the other dog with 3 weeks worth of food to make sure they didn't run low during their 15 nights stay. Somehow they both ran out of food after 10 days. Literally impossible.. then TPR switched the dogs to their in-house food without notice. They told us on the day of pick up they called to get authorization and neither my wife nor I received a call (nor would we have authorized it-- we would of had a friend drop off food if it was low).. on top of that - We also sent an email during the stay to see how they were doing and they didn't have any issues nor was a low food issue mentioned. Now we're dealing with 2 dogs having diarrhea from the abrupt food change. Professionalism is 0/10 Trust 0/10 Value 0/10"

"Hello I would like to take the time and say that I love this place I don't feel as bad nor anxious when I leave my euro 1 year old great dane here he loves it he always comes out of there extremely happy and I love that I know the he will always be around other beautiful dogs am a amazing staff members that care. I don't live around topanga but I am always willing to take that drive up there. I strongly recommend this place ♥️"

"My experience with Topanga Pet Resort was HORRIBLE!!  I tried to speak with the owners before I wrote this review but they refused to  return my calls.   ONE DAY into my 8 day vacation Topanga Pet Resort called at 6a.m. and told me that I needed to pick up my dogs, they could not take care of them.  I was in Hawaii!!  I had no one to watch my dogs which was why I was boarding them!   Several hours and lots of money later, I got my dogs home.  This is an expensive kennel.  I thought my dogs would be cared for but the manager and the staff are not trained properly.   My dogs were scared and needed a little time to adjust to this new place and no one wanted to take the time to calm or comfort them.    Slam them into a cage and if they bark or growl send them home.  Too many dogs and not enough staff?  The owners do not seem to care about my experience."