VCA Animal Wellness Center of Marin

"Terrible place that just wants your money and could care less about the dogs health. We adopted our dog from Marin Humane and there was a deal to have a free check up. They also tried to "upsell" us $1000 on stuff we didn't need. They said they already had our records (they didn't) and we ended up over vaccinating our dog. This was my fault but they said it with such confidence that I had no reason to doubt them. The dog ended up with bloody diarrhea as a reaction. We called and they didn't care at all and just said to take him to emergency if it gets worse. Also, their appointment rate is like 40% more than places in the East Bay. Never again."

"From the moment I walked through the doors of the VCA Animal Hospital in San Rafael, I felt an undeniable warmth and commitment that’s not always easy to find in today’s world. The staff exuded an impressive blend of professionalism paired with genuine compassion, ensuring both my pet and I felt comfortable and understood. Dr. Siek showcased not just a profound knowledge about animal health, but a heart that truly cares for the well-being of every creature that walks into their care. Their adept diagnostic skills and detailed explanations helped me feel informed and confident about my pet’s treatment, making what could have been a nerve-wracking experience, surprisingly reassuring. Additionally, the support staff was nothing short of outstanding. From their prompt service to their unwavering patience in answering my multitude of questions, it was evident that they are not just there for a job, but for a calling. They truly complement the wonderful vet and elevate the overall service to an unparalleled level. In an age where quality healthcare – whether human or animal – is indispensable, the team at VCA Animal Hospital in San Rafael shines as a beacon of excellence. They don't just treat symptoms; they heal with their expertise, comfort with their kindness, and remind us of the powerful bond between humans and their furry (or not-so-furry) friends. If you’re in the area and in search of a place that treats your pet like family, look no further. This team doesn’t just deserve five stars, they’ve earned each one, and then some!"

"I hate to leave a bad review, but I must to make sure others are aware of how cruel and crooked this vet is. I have a very sick geriatric cat, who has been having diarrhea issues. We were anxiously awaiting for results after a stool sample was collected. We then found out he had a parasite and needed a prescription. Then things started to go haywire…. The vet wanted to continue poking and prodding my poor cat. I simply wanted to get the prescription filled before spending an exorbitant amount on vet bills and putting more stress on my cat. The vet techs and vet started shouting and asked that we leave!?! I am still trying to wrap my head around why they made such a big deal and were denying our request for the prescription!!!! They started hanging up on me when requesting the rx and paperwork. They even stated I am no longer allowed on the property!!! The whole process here is a money making sham. There is a HUGE lack of empathy for the pets. In the end, I wasted my cat’s time and $230 for no results. PLEASE save your time and go to another vet."

"I am deeply disappointed with my visit to this VCA two days ago. Long story short, the staff asked us to return next week then charged us full price for that visit...when they were the ones to recommend moving it. Now we are saddling with paying for two visits for a single exam. Would encourage, and appreciate, if management could reach out to correct this. Came with Murphy."

"Lauren Marra VMD is a wonderful person and professional: smart, knowledgeable, kind and a great listener and communicator. We're so happy to have found her..... and so is our dog, who is not a fan of vet visits and invasive procedures. She was awesome with him! 4 other staff members we met during the visit were also really nice!"