Pet Emergency & Specialty Center - La Mesa

"I would give zero stars or less if there was an option. Doctor Lance Day, who was treating my 7 year old dog, is the most incompetent and insincere doctor EVER. He took a very long time to operate on her because he was more concerned about his money with all the procedures and tests, even though I told him numerous times to go ahead and start right away. Money was not an issue for me, I simply wanted to save my dog’s life! They had my credit card already with them as soon as we walked in and yet he still took too long to talk about the charges!! We genuinely feel that this clinic killed our dog because of their incompetence and negligence. They didn’t provide sufficient or accessible information of any risks or needs. He wasn’t properly explaining what was going on. The whole time he was saying maybe this or maybe that, just so they could do more and more tests on my dog instead of acting immediately. Dr. Day is a liar and a scammer because we (my wife and I) asked him twice: Did you perform CPR on my dog? His answer was “No” two times. However, when we picked up Bella from the clinic the following day we saw CPR charges multiple times. So I called the office to find out why I’m being charged for something that the doctor himself is telling us he didn’t do!! I called the office 6-7 times leaving messages for him and he never did call back. The whole office is a mess… full of deceivers and liars including Layla, Taylor and the office manager Jessica. Every time we call those girls, they claim that the doctor is too busy to answer. But they’re not too busy scamming and collecting money for killing our 7 year old dog?! Don’t you EVER go to this clinic if you care for your pet’s life. Save your money and mostly importantly, save your pet’s life by AVOIDING THIS PATHETIC ESTABLISHMENT!"

"PESC La Mesa saved my baby Taylor’s life after being run over by a car. From the vet tech that ran out to my car to get her stabilized immediately and all of the vet techs who hand fed Taylor, to all of the amazing and kind front desk staff, to Dr. Day & Dr. Willey who so patiently updated me regularly and took all of my calls, to Dr. Serdy who performed two life saving surgeries at once, and of course Connie the surgery tech who walked me through every step and finances so gently. I am so incredibly grateful. Thank you to the entire team at PESC La Mesa. You worked miracles and kept this dog mom as informed as possible."

"Dear Dr's & Staff, My heart can't begin to express how much ya'll mean to us. On December 28th @0530 my friend Paul brought our 64lb Husky German Kody into your emergency room. Paul was immediately greeted by your amazing staff and took Kody (Koda) to the back and immediately put him on oxygen. On the phone we were told Kody had GDV (Gastric Dilatation Volvulus ), twisting of the stomach. We knew surgery would've been $8000-$10,000 but with Kody already being almost 17 y/o we knew his chances of survival would be slim. We had the chance to see him. The sorrow in your staffs eyes let us know that no matter what they were feeling inside they were there for us and Kody.  We knew it was time to say goodbye and him not bee in anymore pain. The patience and empathy your staff gave to us to spend that time with Kody after he peacefully passed is something words will never be able to express. His paw prints and nose prints will forever be marked on us, when we finally get the chance to make it happen. West Coast Pet Memorial did the most beautiful job to Kody urn as well as gave his a plaster of his paw. It was so beautiful done I cried again when I saw it. Thank you for all being so wonderful and doing your jobs day in and day out as I know it's not easy. You've made Kodys memory even more special. V/R, Dawn"

"I really enjoy the staff and level of service that they provide. We have unfortunately had to bring a pet that had passed to them, and they took care of them and properly cremated the remains. The staff were very supportive and compassionate during our difficult time. We have since been back for another pet's concern. The staff does a great way of triaging the cases that come in and are really great about communicating that with the clients. The staff really took the extra time to spend with us and answer any and all questions that we had. Thank you for always taking care of us and our pets!"

"The whole staff here is amazing. We had an emergency today with our 6 month old kitten. I called them while we were on the way and told them what happened. The front office staff met us at the front and took our kitten in the back immediately. The Vet saw Grover right away while the staff helped me fill out the paperwork. They treated Grover with care and kindness and we were taking home a healthier kitten in under 2 hours. The vet was amazing and even waved the fees due to the fact that they just monitored and maintained him. This place is amazing! The whole staff cares about the animals and their human parents. Nobody ever wants to need an emergency vet....but if you are ever in our situation, choose to come here!"