Animal Hospital At Mid Valley 312 Mid Valley Center, Carmel-by-the-Sea, CA 93923

"I’m so sad to be writing this review, but every time we’ve come to the vet it’s been nothing much a bad experience. I don’t feel like they care about me or our dog. Recently, our dog had blood in his stool so we brought in a stool sample. The next day I never heard back from the office so I called to follow up. They told me the results weren’t in yet but would for sure be in that day and they promised to call me. No one ever called. It was a Friday and they left us waiting over the weekend wondering what’s going on with my poor dog. There is no triage number and no way of getting in touch with the office when there is an emergency. They completely lack compassion and professionalism for their customers. Find another vet you trust your animal with."

"Excellent, timely, and compassionate care for your pet. Dr. Anderson explains everything so clearly and hears your concerns. I feel very comfortable with every procedure and medication he thinks my dog needs. Highly recommended."

"Doctor Anderson is so caring for his furry clients . Doctor Anderson give a perfect explanation on whatever your furry love is having . Gives options before you go the expensive way to get them better."

"I recently voiced my displeasure to Karl, with a bill that was drastically higher than I was expecting for the services rendered to my dog. He said he was "disappointed" (not concerned) with my negative feedback and no other local vet's fees would be "vastly" different. My research found that his fees are significantly higher than others for the same services. So I'm going to a new vet with lower costs and less attitude!"

"We have taken our dogs to Karl and Lori for years. The care has always been first class in all respects. But the incredible end of life support they provide when an owner must say goodbye to a loved pet is beyond words. It is almost as though the pet belongs to them. Thank you so much for being there in such a strong, loving way."