Napa Valley Veterinary Hospital

"Big fan of the staff here! Super helpful and patient. They answered all of my questions and took great care of my big dog with some vet anxieties. Appreciate their care for our furry friends in Napa!"

"They are quick to respond to messages and are very compassionate with my little dog who loves to be held."

"Dr. Jeff was so gentle and careful with our cat Pepper, who went in for a check-up and evaluation of his drippy eyes and itchy ears. He did not recommend anything that was not absolutely necessary. Very impressed with his treatment."

"Not very Kind staff or the White Lady staff member at front desk. They don't take emergency walk in and don't the staff internapolitics give people hard time to have appointment with Doctor. Extremely mean staff. Doctor should hire someone more Dymanic."

"Dr. Northrop had been our vet for 10 years. We will now be taking our pets elsewhere. Until recently, we've found Jeff to be professional, attentive and a good medical provider. However, the last year our oldest dog battled cancer and we found our dealings with his practice difficult, at times unprofessional and that sense of caring we relied on for years was missing. Having to follow up several times for test results, medication refills difficult to get on time. Neglected return calls for over a week. Curt office staff. Lack of essential notes in our dog's records. Lastly as we got closer to the tough decision of euthanizing our sweet girl we needed Dr. Northrop's advice and guidance, Jeff never responded to my call, nor my emails. At a difficult and crucial time he was unresponsive. I understand, to a point, things can fall through the cracks, but even after sending a follow up email expressing my disappointment in his lack of care at the end of her life and that we made that tough decision on our own - I was never contacted. If this last year is a reflection of Dr. Northrop's new practice I would never recommend him."