Susan Kempfer: Allstate Insurance
555 D'onofrio Drive, Madison, WI 53719
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
555 D'onofrio Dr UNIT 102, Madison, WI 53719, United States
About the Business
Susan Kempfer: Allstate Insurance is a trusted insurance agency located at 555 D'onofrio Drive in Madison, Wisconsin, United States. With a focus on providing personalized and reliable insurance solutions, Susan Kempfer and her team are dedicated to helping clients protect what matters most to them. Whether you are looking for auto, home, life, or business insurance, you can count on Susan Kempfer: Allstate Insurance to provide you with expert guidance and support. Contact them today to learn more about their comprehensive insurance offerings and how they can help you secure your future.
Reviews
"All questions I got good help with thank you"
"I've been with the company for few years now I haven't had any problems up until recently when I was paying for a lower premium then all of a sudden it jumps and now I'm paying for more out the blue no email stating why I'm paying more I've had a clean driving record for years now why is it just now going up ? And also everytime I try and email them it takes them 2 weeks to reply I am very disappointed on how this is being manged with poor communication if there is a cheaper option for the same plan then I will be switching ..."
"Been with Allstate & Sue Kempfer for 12 years and counting and they have always made sure that my family home & autos are in good hands!!!"
"Not sure why there are so many reviews about poor customer service. I’ve been with Susan and her team for a couple of years and so far things have been great! Sure they raise the prices, but what insurance company doesn’t?? I’ve got my home and auto through them and will continue to be a loyal customer."
"Been at this agency for a number of years. Seems whenever I call it’s a scramble to find someone to answer my question or help me. Two days ago I called to ask a question. Person said they would call me back when they found the answer. They called me back and said that the person who could help me was out of the office. But would call me Wednesday two days later at 2. It’s now 5 no call. Other reviewers raved about great customer service. I’ve never experienced good service at this office. Sorry about the bad review"
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