Carlos Chacon American Family Insurance

"We've worked with Carlos for home and auto insurance for over five years. During that time, he's been consistently and impressively responsive, helpful, and friendly whenever I've had questions or needed to change my coverage. I highly recommend working with Carlos!"

"This particular office does a stellar job as it pertains to customer service. We have been very impressed with the promptness in which they deal with issues. Having been with American Family for three years and we are completely satisfied, and would recommend them to family and friends, especially this office. Carlos and Doug go above and beyond for customers."

"American Family Insurance & Carlos made a decision to reveal personal coverage information to a person not affiliated with my insurance, and without permission from me. When I contacted Carlos about the situation, I was told to “Contact corporate council or the OCI”. He didn’t want to explain it. This after life-long insurance through AmFam. Unfortunate decision. Use another insurance company if private information is important to you. Fair Warning."

"Carlos has been our AM FAM agent for several years, and unfortunately we've had to put in a homeowners claim and an auto accident claim during this time. Carlos and his agency were very prompt, right there for us, answered all our questions and just plainly took care of us! I can't say enough good things about Carlos and dealing with an agent vs. someone you don't know is Customer Service at it's best!"

"Carlos is a great agent. He takes the time to listen to his clients needs and gets them the best deal possible. If you are looking for an insurance agent that cares, I would call Carlos, you wont be disappointed."