Ridgewood Trails Apartments 1608 North Thompson Drive, Madison, WI 53704

"Worst experience at an apartment. Trash everywhere outside and they never cared to clean it up. If you have load neighbor they ignore you if you have any complaints. We have a young child and she was woken up most nights because of the noise and management refused to address the issue. Appliances both in apartment and shared always broke down. Apartment was in bad shape yet they still decided to charge us for basic wear and tear. We cleaned very well and then charged us for cleaning. I highly recommend not living here. They do not care about the tenants and will not treat you fairly."

"I feel incredibly safe here. It's comforting to know that you need a key or be buzzed in to enter each building. Management is prompt and considerate. Maintenance responds almost immediately to requests. So far I have had no problems with noise even though I share a wall with the stairwell. Very family friendly."

"Lived here for almost 5 years and I would not recommend it. The management was terrible, they were rarely in the office, never picked up the phone, and were rude. We had mail, and packages stolen more than once and the previous manager showed little concern and made a joke about it stating "should I stand near the mailbox and watch for your package". During our time here we had multiple things break which is expected but they were rarely fixed in a timely manner, or fixed as they have been. We lived in a loft and the heating system was also terrible, there was only a wall unit to heat the living room/kitchen and needless to say were were usually freezing in the winter. I will say that just before we moved out a new manager was hired who seemed much more friendly and professional so hopefully she will get this place turned around. Overall I'm just glad I don't live here anymore."

"It is one of the WORST apartment. The building structure was very poorly constructed. Have you had a disgusting toilet just above your bedroom and loud garage door below your bedroom??? And on top of the issues, during winter, the pipe gets expanded and gave such a loud ticking noise in my bedroom from the toilet above my apartment. This is the case in the apartment that I am living in now. The management has "no common sense" of what I have been going through. They are not a nice people to work with and never resolve my issues for months. Their garage door is also falling apart and my car got slammed by it two days ago. I wonder how I can take a legal action on this Ridgewoods Trails Apartment which is owned by Broihahn Management Consulting. And on top of that, when you complaint on your issues to the Office Manager, the Maintenance guy would harass you to support his Office Manager. I am moving out soon but the experience that I had was one of the worst experience. So, please consider before you really want to move in to such a horrible place. It is not worth of your money and time to deal with such place and people."