Michelle Adams: Allstate Insurance 3280 El Camino Real, Santa Clara, CA 95051

"Michelle and her team are always efficient and answer my questions promptly. I have referred her to my friends also"

"Very professional & friendly. Always takes care of anything I need."

"Worst experience. This agent ever responds on time. Previously I was charged for services that I never even asked for and I never got the money back and now they canceled the services I needed without my permission before time. I will never recommend Allstate to anyone ever. Worst insurance company and agent ever."

"I wanted to cancel my auto insurance because I was moving states and sold my car. I emailed her for canceling my policy and she never responded then I emailed her 2 more times to check if she is at on a leave or busy or what again no responses!! I called her and she was busy with another client but never received a call back which was promised. I gave up and had to call all state insurance and tell them my concerns. What kind of an agent and customer service is this?! I do not recommend this place because it is so not professional to not respond to emails and calls when someone is canceling a policy because they will respond faster if you were to get a policy!"

"I went to see an Allstate rep to make sure my documents that I had to mail back were correct. I was denied service because the "information was too sensitive, and therefore had to be taken to the original location where I signed up" as I later found out, as long as I provide my policy number, all my info would have pulled up. As a company, Allstate is easily my favorite, however this particular location in my perspective has employees that are a little stand off-ish and pass on work that doesn't benefit them somehow."