Golden 1 Home Loan Advisor - Alex Figueroa-Mercado

"I found Alex by luck as I started my property search. From Day 1 - he was super thorough with the entire process, providing detailed explanation of terms, favorable rates, prompt response on any questions. He's very meticulous with the paperwork and made my home loan financing in Berkeley as seamless as possible helping complete the paperwork 4 days ahead of Closing date! Alex continues to provide great support and promptly answers any questions. As an international citizen buying property in the US, he was also able to clearly explain paperwork needed for seamless processing of application given I had to transfer some of my savings from my home country. Would definitely recommend Alex and work with him again in a heartbeat!"

"I wish I could give 10 stars. Alex is a true professional and a one of a kind find in the home loan industry. Before finding Alex I reached out to two others and their response time was not impressive and they were helpful at all. Mind you these were different institutes with different priorities. Alex was God sent, he added a personal touch to his service and was responsive within minutes. I was presentably surprised, when I had emailed on a Sunday expecting him to respond on Monday but within minutes there was Alex on the line willing to answer my questions. If you need a Home Loan Alex is the professional you need to seek. HIs knowledge is vast and he even advised us on our closing expectations. He went above and beyond. Overall Great Rate, Great Service, and a wonderful experience!"

"Alex communicates extremely well and really focuses on providing exceptional service. He closes on time which eliminates stress. His transactions are seamless. He's not a loan officer you have to stay on top off because the job gets done. If you're looking for a great loan officer, talk to Alex."

"Alex has been the best loan person we have talked to. He was extremely helpful, informative and guided us through every single step of the home-loan application. We had countless number of phone calls and every-time he explained me the concepts of home-buying perfectly and made sure that I was satisfied and understood all the concepts before the call was hung up. Amazing person to work with, super-easy and makes you feel comfortable with the whole process. Golden1 CU is the best in Bay area and it is because of people like Alex who make it such a great organization. Thank you Alex!"

"Alex is great at his job. He is so helpful with the loan process and makes it much easier to manage. He is super easy to talk to and we often had conversations of unrelated topics. I highly recommend Alex for all you home loan needs. Amazing guy, Amazing team and Awesome rates!"