Walgreens Pharmacy 1725 Northport Drive, Madison, WI 53704

"Unfriendly, unprofessional and lazy pharmacist."

"Unfriendly and unprofessional Pharmacy manager and Pharmacist. Extremely poor customer service."

"I’ve used this pharmacy for at least 20 years. They’re very slow and have been for the last several years. They call me obsessively, asking me to refill my RX. I made sure everything was turned off online and still got 1-3 calls A DAY for weeks. I never see the same person there for more than maybe a year. I believe it’s because of how Walgreens treats its employees. I don’t blame the employees, but Walgreens needs to get its stuff together. The other day I had the worst toothache imaginable. Never in my life had I felt pain like this. It took them 4 hours even tho I called begging for them to fill my stuff ASAP. I finally got that it was completed, and granted; this is my fault; I forgot my ID, and the dentist prescribed me narcotics til I could be seen, and they wouldn’t give them to me without an ID. I started hysterically crying and probably looked like strung out. But this was my last straw, and I won’t be going to Walgreens anymore. Even tho it’s so close."

"I haven't dealt with this location very much but the times that I have gone I haven't had any issues. I have used the pharmacy as well as shop inside the store was clean and masks were worn which is important to me right now, drive-thru pharmacy seems to always be smooth and quick."

"Zach the pharmacist is always so friendly and helpful. I know he must be super busy but he takes the time to ask how it's going and seems genuine about it."