Walgreens Pharmacy
7810 Mineral Point Road, Madison, WI 53717
About the Business
Walgreens Pharmacy is a trusted health institution located at 7810 Mineral Point Road in Madison, Wisconsin. As a leading pharmacy and store, Walgreens provides a wide range of healthcare services and products to meet the needs of the community. From prescription medications to over-the-counter remedies, beauty products, and everyday essentials, Walgreens is a one-stop shop for all your health and wellness needs. With friendly and knowledgeable staff, convenient hours, and a commitment to customer satisfaction, Walgreens Pharmacy is dedicated to helping you live a healthier life. Visit us today to experience the quality care and services that have made us a go-to destination for healthcare in Madison.
Photos
Location & Phone number
7810 Mineral Point Rd, Madison, WI 53717, United States
Hours open
Monday:
2:00 AM - 1:30 AM
Tuesday:
2:00 AM - 1:30 AM
Wednesday:
2:00 AM - 1:30 AM
Thursday:
2:00 AM - 1:30 AM
Friday:
2:00 AM - 1:30 AM
Saturday:
2:00 AM - 1:30 AM
Sunday:
2:00 AM - 1:30 AM
Reviews
"Extremely understaffed, the pharmacy has huge lines at pretty much all times. I can't reach anyone on the phone there anymore either."
"Waited in the drive thru for over 15 minutes and the car at the window never got assisted. Abandoned that and went inside…told the pharmacy tech about the wait and suggested they put a sign up saying it was closed if they can’t service it…to which pharmacist John interrupted to tell me it was “unacceptable to suggest that” and stormed away. Yikes! No apology for the wait, just bad customer service."
"It was my first time, and not sure who messed up with my prescription but I spent almost an hour trying to find out/calling nurses/docs/insurance etc next day got a text they have it. Came to pick it up around 7pm and ... huge line! Another hour goes by... Just read few reviews online. Maybe they need to hire more staff, maybe they are 'short', as everywhere? But that is not a good experience :("
"I waited in line for a prescription, got told to wait 20 minutes because it was just sent in sure whatever. I get up after 35 minutes, wait in line 5, and then the man at the counter told me I only have one prescription. I checked my documents which show it was sent here, sat down, called the same walgreens and it told me I had multiple prescriptions. So I went back up, stood at the counter for at least 5 minutes, and he finally came back and told me it can be hard to find. So this time he actually looks, and finds the 2nd prescription, and then talks with the pharmacist and they both don't even think it exists. Sure enough they go check and it does. I spent a total of an hour and 30 minutes to pick up 2 creams that literally just need a label slapped on them and put in a bag, because the person helping me was too lazy to look and would rather tell me they don't have it. I am suffering from a very painful condition and to spend an hour and a half here because of incompetent people telling me they don't have my prescription because they're lazy. This was the worst experience I've had at any pharmacy ever, by far. Just go to a different walgreens."
"I very rarely leave reviews or bad ones at that but this one annoyed me quite a bit. Pharmacy took a bit of a wait, which was expected due to it being the only 24/7 Walgreens in the area so that want a huge deal to me. What DID bother me was he transaction at the front. I was simply trying to exchange a product. Walgreens vaporizer fluid was being returned and Vicks vapor pads were being bought. I have two cats and realized if I get the fluid, they can access it easier to eat it and I didn’t want sick cats. The pads sit nicely inside the vaporizer chamber so the cats have no access. I had two coupons that I was using. What seemed like a super simple exchange took about a half an hour. The first time we tried, took 15 minutes and due to her not being able to figure it out, I told her I’d grab my prescription and come back because a line was building up. I came back after 15 minutes at the pharmacy, to try again, and it took another 15 minutes and a manager to figure the whole process out. I spent a total of 45 minutes, while being sick out of my mind, to get this exchanged so my humidifier can help me with the bronchitis I currently have. I simply wanted to bring this to light to help in the future with making it a smoother process. I understand that it can be confusing sometimes but there were times the manager wouldn’t even come up when being paged.. all around, not the most fun experience ever…"
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