Redwood Credit Union

"Worst customer service and interest rates. Find another credit union, you can’t do worse."

"My first account with RCU was in 1983. I am still extremely happy with them."

"I’m a new business owner and have previously banked with Redwood Credit Union for my personal banking. I booked an appointment within the same day via Google Maps. Luis C. was incredibly patient with all of my questions, professional, and enthusiastic with my new business. He gave me a bigger picture perspective with business banking and more! We discussed various options that best fit my needs and Luis even printed important check lists for me to take home. I left feeling confident in banking with Redwood and looking forward to continue working with Luis through my business banking journey! Thank you!"

"Went to open an account with Redwood and Luis C. helped me get started. He was very professional, his communication excellent, and response time quick. Thank you Luis for getting me started ."

"As a San Francisco resident for over 20 years, I've experienced banking with various institutions, but my recent switch to Redwood Credit Union has been a game-changer. The credit union's Market Street location combines a modern, warm interior with a family-like atmosphere among the staff, making it a welcoming financial haven in the city. Leah M. Aguiar, a Senior Member Relationship Specialist, stands out with her exceptional service. From the moment I met Leah, her warm, personable, and humorous approach made me feel valued and comfortable. She dedicated two hours to help me seamlessly transition from my previous bank (which I had been with for 24 years) to setting up five new accounts at Redwood. Leah's genuine interest in my personal and professional life, coupled with her extensive knowledge of the banking products, assured me that I had made the right choice. What sets Redwood Credit Union apart is its commitment to providing comprehensive financial services. Leah showed me that they could meet all my financial needs, either directly or through their partners. This one-stop-shop approach, devoid of the inefficiencies and nickel-and-diming common at other institutions, is refreshing. The post-appointment follow-up from Leah, including detailed emails and resources for establishing a new credit line, exemplifies her dedication to thorough, ongoing customer service. The innovative on-the-spot creation of my Visa debit cards and the extraordinary after-hours security measures add to the unique banking experience. I wholeheartedly recommend Leah and Redwood Credit Union to any SF local seeking outstanding, customized banking services. Their patient and knowledgeable staff are a testament to their commitment to customer satisfaction. With Leah as my banker, I'm excited about the future and confident that Redwood Credit Union will support my business growth every step of the way. This is truly a banking relationship that I look forward to deepening, making Redwood Credit Union the one bank to rule them all in my book. Oh FYI - parking is tricky to find in that area, so I will ride my bike there next time. - call and schedule an appointment and ask for Leah because she's the best! - Bring all your docs and ID with you; you will not have to return, and they will have most everything done on the same day. - They’ve got swag; ask for some after you get your account set up!"