CVS Pharmacy 2553 Sun Valley Drive, Delafield, WI 53018

"I had my Veterans Hospital perscription transferred here. They were patient and pleasant as we worked through all the VA red tape about cost. Thankyou."

"Ok, today at 10 am I had an appt w/my Dr who phoned in a Rx for me for depression and anxiety. I stopped at CVS and they said all they had was refills and no new Rxs. I waited there 2 1/2 hours for my Dr to call and had multiple calls to her. They kept saying they sent it, but the check out girl kept saying no it didn't come in, all they had was refills. I went home and continued to call my Dr who said they sent it in at 10:15, but CVS said they never got the request. My Dr finally called CVS herself and they said my Rx had been sitting there since 10:15 am. When I got to CVS they said they still didn't have it after they talked to my Dr. Needless to say it didn't help my anxiety. When I got to CVS at 4:30 the same check out girl got snotty and said it wasn't in my profile, and there still was no order???? I told her that in the morning that I said I don't want any refills I just want my new Rx. When it was finally my turn (2 1/2 hours later) she said my refills were ready, I said I didn't want refills and I told you all I wanted was my new Rx. I tried calling and calling CVS and nobody ever picked up. I drove back to CVS and the same checkout girl went through the same scenario that it wasn't in my profile, but I told her to check anyway. I asked to talk to the pharmacist and asked her to look through my refills and sure enough my Rx was sitting there since 10:15 am. I'm pulling all my Rxs out of CVS."

"Worst pharmacy. I got two days ago 1 email and 2 phone calls my prescriptions are ready for pickup. I went there yesterday and was told it will take a few minutes. Waited and waited nothing. I left since i dont want to be late for work. I came back today and again I was told it will be a few minutes. I had to wait again. The pharmacy was empty i was the only customer and nothing waited over 10 minutes nothing. Then the pharmacy tech helped someone at the window and took phone calls. Wth?? What about great customer service? I guess this is a foreign word in this pharmacy!! If it is ready and was notified 72 hours prior why i cannot pick up my prescription???"

"Of all the pharmacies I have used including different Walgreens and CVS this is by far has the nicest ever. The people that serve you are the friendliest and most helpful I've ever run across time after time!It is a tough job these days but they are superb."

"Rita, the pharmacy tech at this location, is hands-down the best pharmacy technician I've ever met!! Five stars for their friendly service. However, CVS as a pharmacy itself is awful. They do not give their techs or pharmacists the support of breaks that they both need and deserve. They are working their employees to the bone with no care regarding their mental or physical health. Please take this into consideration if the pharmacy is having a slow or off day - chances are they are understaffed and overworked."