Sleep Number

"Their delivery fee is $250. That’s 10% of the mattress I was going to purchase. And if it doesn’t work out they charge another $250. They don’t waive this delivery either, I tried. Instead they try to convince you why $250 is worth it, and if that doesn’t work they try to convince you to finance. Because financing makes that delivery fee go away… I do NOT recommend. You’re potentially out $500 for literally nothing."

"Very friendly and knowledgeable staff, great experience thank you Jeff!!"

"I stopped in on a Thursday evening. I'm not sure of the time, but I went in because of the lit up sign that said OPEN. The only attendant I saw was busy at the desk doing something, and I was ignored. I heard what may have been the sound of change falling in a register drawer, so it could have been closing time. I would not have been opposed to a return trip if I would have been informed he was closing, but the only time the attendant spoke was to say, "Have a nice night." As I was leaving. Don't worry, I won't go by the OPEN sign again. I won't buy a Sleep Number bed. A trip to HOM furniture solved my problem. They were much more courteous and helpful. Apparently, Sleep number is doing well enough they didn't need my business."

"Great experience in the store but not with the delivery. My new bed is supposed to be delivered tomorrow (12/22) but I just got a call that it's delayed due to weather, no big deal, that happens. The issue is when they tell me everyone is getting pushed back in order but that my new date is 1/13. How does tomorrow's delivery get pushed back 22 days but everyone's orders are being pushed back in order? I asked the lady who called to give me the bad news this question and she just told me it's due to the weather and holidays. Very disappointed with Sleep Number right now."

"Yes, 3 stars, but not why you would think... Beds are great... long term, not so much. We have had our bed for about 18 years. The Sleep Number beds are great while they work. Like all products they are being continuously modified and improved. Customer service is great and very accommodating. We had a few minor issues initially, boom, no problem, fixed. At 8 years the remote that rarely gets touched mysteriously died. We got a different remote than original that mostly worked. Then at 18 years the pump died. The whole pump system has changed and we've been without it for 3 months so far. They are very friendly but I think behind the scene they are trying to find a refurbished pump to replace it. Only time will tell. I suppose this is an issue with anything technical that has a long warranty. Like I said, great bed, just be aware as the life gets longer, repairs may be problematic."