Sentral DTLA at 732 S. Spring

"We love our apartment! The view from the 21st floor is definitely what we needed! But overall the look and upkeep of the building is what we loved. The maintenance guys are super nice and have also been super helpful! Special shoutout to Alex and Marvin for helping us get situated with certain fixes. I think the only thing that would have made this place 5 stars is if it was located in SouthPark, but overall we love it!"

"This one star review is for management, specifically Andrew. Initially, we would contact Cristian with any questions or issues we had, and he was amazing. Unfortunately, he is no longer with Sentral, and it took nearly a month for someone to actually let us know that he left the company. We received a promotion when we first signed our lease. However, this was never applied to our account. There's no way to contact the managers directly, except by email. The front desk team members are unable to connect you to the manager when you call, and none of the managers seem to be available when you try to get a hold of someone in person. Andrew will ignore your emails, and it will take multiple emails to even get a response from him. I've asked him to direct me to another manager to assist, and instead of providing me their information for me to contact them directly, he will just tell you that he's "contacted" the manager to let them know. He does not provide you with their name or email. I've already asked him three times to direct me to someone who can help me. It is very unfortunate that I have to leave this terrible review, because we've had great experiences with other team members here. Marvin and the maintenance team are amazing. They get to the work orders quickly. If they are unable to fix it upon the initial inspection, they will give you a timeline and communicate if it may take longer than expected. My apartment mate has also had a great experience with Jacob when he was delivered another tenant's package instead of his own. Jacob was able to get the issue resolved within 24 hours. Meanwhile, Andrew cannot even bother to reply to your emails unless you follow up at least two or three times."

"I'm not the biggest fan of the building but i absolutely cant speak well enough about, Alex the maintenance guy. Always does his work quick and is super cool. He is the only person i trust to work on my unit."

"I moved in about 2 months ago and am enjoying it. The entire staff at Sentral specifically Andrew Menzies helped me find the right unit within my budget. He was very professional, very thorough and accessible to answer and address and questions or concerns I had and currently have. Andrew is a Rockstar! Sentral is always clean and groomed daily. The immensities are fantastic. Staff are all friendly . I highly recommend living here. And remember ask for Andrew!"

"Had a great experience with Andrew Menzies as my leasing agent! Provided a very comprehensive tour of the apartment and all the necessary information and contacts to make the move in process easy. The apartment has been amazing, amenities, safety, and location are hard to beat for the price!"