Shadow Ridge Apartments

"Maintenance was there so so fast I think I only lost power for 30 minutes because of how quick the response was. They also knew exactly what was wrong and had it fixed within 5 minutes. Awesome! Thank you guys!"

"The management was helpful and kind before I moved into the apartment. However, things changed after the lease was signed, specifically with the apartment manager. He was condescending and unhelpful whenever we asked for his assistance. For instance, when nonresidents were loitering in the laundry room and engaging in indecent behaviors, he said it wasn't his concern and suggested I call the police instead. Another instance was when I tried to locate him in the office before I moved out, but every time I went there, there was a sign to come back at a later time, and every time I returned at the posted time, there was nobody there and a new time posted. You are charged cleaning and painting fees when you move out, regardless of how clean you left the unit. I left my unit much cleaner than I found it. When I moved in, I had to scrape off pimple patches from the bathroom counters and scrubbed the shower so hard that it turned white again. They'll also tow your car if it looks "abandoned." This wouldn't be so much of an issue if there weren't other cars on the property that sit there for months covered with cobwebs and flat tires with nothing done about them. They also rushed my move-in because they had a Christmas party to get to, so they never walked me through the apartment or went through a move-in checklist. All that said, the maintenance staff, Steve and Tim, were fantastic, kind, and helpful. Unfortunately, management was not the same."

"We have lived here since September and it is by far the best apartment experience we have ever had. Everyone we have worked with as far as management and maintenance goes has always been super friendly, attentive and efficient. Just as of Monday, we had a few issues that were handled same day. The location is conveniently close to shopping areas and the freeway all while being nestled up a quiet, neighborhood street. The property and landscaping is immaculate and it makes me happy to live in such well-taken care of place."

"Moved into the complex in early August 2022 with girlfriend and rabbit. Starting from the very first interaction with management, they were super helpful and friendly. There is only one reserved parking spot for each one bedroom unit but there is plenty of guest parking inside and outside on the street, which gets very little foot traffic and is quite safe (for being this close to a big highway). Maintenance has always been on top of requests every time something needs to be done. And the assistant manager Sylvanna is amazing. From finding our apartment, to making sure we’re comfortable, she is on it. I find it hard to believe some of these reviews saying that they get treated with disrespect or that no one gets back to you about requested maintenance.. It’s not going to get magically fixed in 5 minutes, there’s a little over 100 units here and only one really cool handyman to fix em all. There really aren’t a lot cons to think about. Rent is average/slightly over average for the area but for how close you are to major freeways and shopping/restaurants, plus having great staff, I would very much recommend this place highly!"

"I have lived her for almost 3 years. The staff is amazing. They are understanding, patient and compassionate. The property is always clean and the landscaping is top notch, and the laundry rooms are cleaned daily. I find Shadow Ridge a very pleasant place to live. I love most of my neighbors! My dog loves laying on my patio soaking up the sun. Thank you Shadow Ridge!"