Sail Properties, Inc.

"The entire process of leasing our new condo was exceptional. Patricia was very professional and knowledgeable. Everyone at Sail Properties was very nice."

"I recently leased a property through Sail Properties and I have been very impressed by their responsiveness. Every time I call a real person answers the phone and is able to answer my questions. They're very nice and the process of checking out the apartment and signing the lease was easy. It's great that they are local and available to assist when needed"

"Can I give negative stars? They treat tenants as though we are lucky to have rented from them. They are rude and not responsive when issues are brought to them. They gave my 89 year old mother issues when she wanted to rent a house for 3 months, willing to pay higher rent for a short lease. She had over a million dollars in the bank and wanted her to show a regular monthly income! When we finally got them to accept her resources to qualify for move in, they treated her terribly. There were major electrical issues at the house, I was literally shocked and blown off my feet by an ungrounded dryer - and it took them nearly 40 days after that for them to fix the problems. They told her more then once that if she didn’t like it she could move out and break the lease, but she’d better pay the 3 months of rent in full if she chose to move out sooner. They are awful. Landlords, don’t use them, they will damage your properties reputation among renters, and could get you sued by a tenant that’s had enough of them lagging to fix problems. If we had been there longer, litigation was certainly in our future. Tenants - don’t rent from them. The Irvine Company is easy to deal with compared to them. (If you’ve rented from Irvine Co., you get the reference). It’s coming up on the deadline for them to return her enormous security deposit. I bet they give her less then half back - probably less now with this review. I’ll update when she gets it."

"I highly recommend Jacob as a Realtor. He is very knowledgeable and willing to work with all parties involved in the home buying process. Very personable and willing to explain details to new home buyers as well. He is very thorough with all paperwork and terms/conditions. As a new home buyer he made the process simple and we were able to close with plenty of time and minimal stress. He gave us great advice and to this day is still answering every call I have in regards to the home. 10/10 would recommend to friends and anyone looking to purchase a home in the area. The negative reviews for this page are astonishing as every time I have interacted with the staff at Sail Properties it has been pleasant, professional, and informative. Thank you to Jacob and Sail Properties for making home buying a reality. We look forward to working with you in the future!!!"

"We've had the wonderful opportunity to have Sail Properties manage the condo we are renting, going on 3 years now. Hanna has been so terrific in every way for all repairs and issues that have needed attention. She is very prompt to address and resolve everything in such a timely manner which is much appreciated. Thank you Hanna so much for your excellent customer service you continually provide. Debbie Bastiani"