1000 Kiely Apartments

"Pros -Kind and timely maintenance staff -some very nice neighbors -good price for 1 year of leasing Cons -loud complex with loud music and people -lots of yelling, running children — sometimes in the parking garages & areas (very unsafe!) -pedestrian and parking gates often broken & left open with duct tape or bricks, allowing nonresidents to come in and yell -got our bike stolen even though it was locked -dog poop everywhere! Despite the trash bag dispensers, not a lot of people picked up their dog’s poop :( -Termites and cockroaches in our place despite us being very clean -lots of trash in common areas -- there was an open box of noodles that was in front of where we lived. Squirrels ate it for about a week until it was cleaned up. Lots of wrappers and chicken bones discarded on the sidewalks. -during our lease, the tenants above us installed a bidet incorrectly which caused SEWAGE to leak onto our HEADS in our bathroom -the office is permanently closed. Management works from home and you have to use a ticket system to communicate with them. I’d understand this WFH if it were the height of the pandemic, but now… it really changes the experience. It might be a lot cleaner or different if management were here every day. I’ve never had face to face interaction with someone from management."

"In summary, I strongly advise against leasing this place unless you plan to stay for only one year. They consistently increase the lease every year with no room for negotiation. New tenants are offered significant promotions, while existing tenants face a 10% yearly increase. The price disparity is evident, with current 2 bed/2 bath apartments listed at $3100, but renewing tenants are charged $3400. Additionally, new tenants receive a $5890 discount upon signing a lease, making it a $700 difference. This situation is quite disappointing, and we have decided to move out of this place."

"I've been a resident here for two years and recently attempted to negotiate our lease renewal. Regrettably, the office staff has proven unresponsive and inflexible. It's worth noting that they are offering new tenants a monthly rate of $3200-3300 for a two-bedroom, two-bathroom apartment, along with a generous $4600 discount for signing a 12-month lease. In contrast, existing residents like me are asked to pay $3400. I'd advise against staying in this apartment unless you plan to only stay for one-year lease because they consistently raise rent by 10% during each subsequent renewal, with no room for negotiation."

"I have been staying here for 2 years now and have been okay and I was going to continue for third term but I leasing folks are unresponsive. Bunch of issues, nobody responds to the emails or calls. Leasing office is always empty."

"The staff here is awesome. Alyssa Perez in the office was very helpful when I was inquiring and then through the application process. She also remembered that I had mentioned to her that I wanted to move here because of the school across the street for my children. I mentioned that to her a few months before so I was impressed at her attentiveness to the details. There was no pressure and they were very helpful. The community here is nice and quiet. Couldn't be happier. Thank you Alyssa and all the staff at 1000 kiely."