Pacifica Park Apartments

"Maintenance is always available to assist in whatever issue may arise in your unit. Staff is friendly and professional."

"I lived here for 2.5 years. Things were great in the beginning, but went downhill after I renewed my lease. Pros: Good storage, dog park, gym, washer and dryer on site, close to the freeway, 5 minutes drive from the beach, and nice apartments. Cons: - Maintenance is not responsive and apparently only does repairs after 7pm. -When a washer or dryer is broken, or the laundry room smells like mold, don't expect it to be fixed for a few months. - If you need your FRONT window screens replaced, you can expect the creepy maintenance guy, Greg, to be looking through your BACK windows at 8pm, a month after you submitted the request. Don't expect him to contact you before he does this either. He'll only contact you after you yell at him to go away. Greg, why does changing my screen require you to peer into my apartment? And if something like this happens and you describe to bring it up to Cherie, the property manager, you can expect to be gaslit and dismissed. - Expect $100-350 for trash, water and other fees to be added to your rent each month. If you inquire about these fees, don't expect a transparent response from Cherie. She becomes very rude and patronizing when tenants ask about what they are paying for. - If you look at a unit that's listed for $ABC/month, don't expect to see that rent price on the lease when you go to sign. Expect the rent for your desired lease term to be about $200 more than the price Cherie initially told you. - Expect for Cherie to neglect to tell you that you and your neighbors' door codes were changed at 10pm at night. - Expect a LOT of illegal dumping. Non-residents will drop off their bed bug-ridden mattresses, tables, TVs, etc. And guess who pays for it? The tenants! And when you bring this up to Cherie, don't expect any action or acknowledgment. - If you happen to be unlucky enough to work with Cherie when you apply, don't worry! She will be very nice in the beginning. If you want to stay on good terms with her, I advise not asking her any questions or bringing her any concerns while you are a tenant. Overall, the location is great and the community has a lot of great qualities, but it's not worth it. At first, I could bear the inflated fees each month. But I won't tolerate is maintenance neglect and unnecessary rudeness from the property manager. Do better."

"Amazing property with updated appliances and room layouts! Really enjoy the quiet neighborhood and pet-friendly environment the apartment has! I'm a recent resident and am loving it so far! Updated: Terrible customer service lines when trying to call for maintenance help or leasing office questions. I've called their number multiple times for help since our resident portal is under maintenance and no answer."

"Love it - we just moved in last week and everything has been really wonderful so far. What sold us what the safety and comfort of the neighborhood, the pet friendly attitude (and dog park on the property), how well kept the community is, and just how friendly the neighbors and staff is here! Moving and onboarding was a breeze - Patrick even dropped by to give us some pastries on our move in day. It's just such a delight to walk around with my dog, feeling safe in the neighborhood! Also right across the street is a plaza with a bunch of food places, grocery stores, and gas stations. While driving the down the block, you have a gorgeous view of the ocean - I'm really sold and I recommend it to you all!"

"My wife and I moved into Pacifica Park Apartments about a month ago. So far we love it. It is clean, bright, and inviting. The grounds are well maintained and the staff is very friendly. Our dogs enjoy the dog park and meeting the other furry residents. The apartments don't have balconies or patios but the common area is nice. We do wish that the apartment complex had bike racks and that our rent wasn't so expensive."