CVS Pharmacy

"Nimitz Kitongan is the manager 3981 Irvine Blvd. He is the most unprofessional manager to treat the client when I am inquiring about my prescription. He was trying to fight with me instead of communicating with me. He used inappropriate words and a bad body language. He mentioned that because he is the manager and even I complained, nothing will be resolved. And he also mentioned “Do not returned this pharmacy’ The worst experience!!"

"Worst cvs pharmacy experience,waiting for 12 days for pick up"

"When I came there for pickup at 5:10pm,they told me to pickup tomorrow because they close at 6 pm,but there is 40 minutes to close. But the person right in front me pick up successfully"

"Super slow, too a long time to verify the insurance. First time the staff told me it’s terminated (!) after I checked my app and showed her it’s valid. After another long wait she came back with no explanation and gave me the prescription. There’s another time I got there before the closed time, and the staff had already left. Really bad experience."

"Twice we have had called-in prescriptions not being reported internally and filled as prescribed by our medical provider. What’s most upsetting is that our medical provider confirmed speaking with Nimitz, the managing Pharmacist, when providing authorization. Given the recurrence of this issue, I am certain I am not the only customer affected by the incompetence of this department. Unfortunately, this was a critical daily maintenance medication that was missed due to Nimitz’s negligence."