Rio Hondo Mental Health 17707 Studebaker Road, Cerritos, CA 90703

"They never answer the phone it's always busy hey give me a job I'll answer the phone. I hate that I've been with them 3 months and I've had three therapists already."

"Love Rio Hondo I have a wonderful doctor that I've been with for 6 years. I have have mental health issue and working together we have the right medication for me. I am able to function in life."

"My daughter is a patient and at first it looked like they really wanted to help her, but then they just didn't listen! My daughter has a fear of going outside and has major hearing problems. They came to our home, but refused to come inside the house without masks. Well she can't hear you or read your lips with a mask. So then they force her to go outside which makes her anxiety skyrocket. Then she had a major reaction to her depression med that was affecting her eyesight. When she called to speak with her Psychiatrist about it she was told "We are short on doctors and she wouldn't be able to speak with Dr. Daniel for 2 months!". How was she supposed to get help? She isn't sleeping and going through major anxiety and yet when she called in to refill 2 prescriptions CVS said no one at their office is returning phone calls. This is very sad and every day my daughter gets worse with zero help from these doctors!"

"I have been coming here for several years now & want to say how much I appreciate not only the treatment for my struggles... But most importantly my therapist Margaret G., she has truly made such a difference in my life! Her understanding & compassion towards me in helping me understand & work on overcoming my past & having a better future is always above & beyond as a professional & as a human I'm truly grateful! Thank you for being you Margaret ❤️"

"I always have trouble with someone who doesn’t answer phones? I have a good therapist thus far. However, I had to reschedule my appointments several times due miscommunication and or schedule timing days that conflict between us. Today I was supposed to have a 3:30 appointment with Denitza. I call no one answers the phone. I leave a message that I need to reschedule yet again because I have another appointment scheduled. I have a missed call 30 minutes later. I’m sorry I can’t be juggling around and forth and calling when no one ever answer the phone or relays messages. I left a message my anxiety is through the roof and this is my third therapist. I really don’t want to change anything it’s the miscommunication between the staff. As a sociology major this is completely unacceptable and institutional failure."