Carelon Medical Benefits Management

2898 Towne Center Drive, Cerritos, CA 90703

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Location & Phone number

About Us

Reviews

About the Business

Carelon Medical Benefits Management is a healthcare institution located at 2898 Towne Center Drive, Cerritos, California, United States. We specialize in providing expert medical management services to ensure that your members and providers receive the best care possible. Our team of over 370 board-certified physicians and 1,000 clinicians across 50 specialties work diligently to address inappropriate care and streamline workflows.

We understand the complex decisions that your members and providers face every day, which is why we focus on delivering connected care that is evidence-based and cost-effective. By keeping your priorities, your members' well-being, and your providers' satisfaction at the center of our strategy, we are able to deliver significant savings and better outcomes.

Our solutions are designed to address gaps in care, connect members with resources like care navigation and health coaching, and improve post-hospitalization recovery times. We work collaboratively with your providers and members to ensure that they receive high-quality, affordable care that is rooted in best practices and the latest clinical evidence.

Whether you need help managing oncology care, specialty care, or post-acute care, Carelon Medical Benefits Management has the expertise and technology to support your unique challenges. Our end-to-end strategy is tailored to meet your specific needs and deliver a seamless care experience for your members.

Discover how leading healthcare organizations are driving sustainability and lowering costs with our solutions. From oncology clinical pathways to genetic testing solutions, we have the tools and expertise to help you achieve your healthcare goals. Contact us today to learn more about how Carelon Medical Benefits Management can support your organization.

Location & Phone number

Directions

2898 Towne Center Dr, Cerritos, CA 90703, United States

818-265-3011

carelon.com

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Reviews

Kelly R:

"Wouldn’t approve my 2nd request for an MRI even after I went to 6 weeks PT like they told me I had to do before they could approve it"

almost 2 years ago

Adriana Aquino:

"Worst, pre approval agency to deal with. And I deal with a lot. It is a nightmare to have an Ultrasound approved through this agency. Look else where if you are looking.."

almost 4 years ago

Lee Coghlan:

"Spent 1.5 hrs trying to do a peer-to-peer for a cancer pt. After speaking with 4 people who had no idea how to get me to the correct department, I was transferred to a 5th woman. It concerns me to think she may actually have been a "peer" of some kind - the conversation was so disjointed I truly have no idea. She proceeded to accuse me of lying in my request, yet had zero concept of what I was asking for, and sounded as though she had essentially no medical knowledge at all. She became incredibly dismissive, and hung up on me when I finally asked for her name. This has been hands down the most unprofessional and frankly unethical interaction I've had to date in my medical career. I cannot fathom how a business is able to operate this way. Even their website phone numbers, including the "General Questions" line, loop into the same repetitive teleprompts, all of which end in requiring an extension or full name in order to speak to someone. Shameful. And incredibly suspicious. As the previous provider said, I hope this helps someone."

almost 5 years ago

Jim Kline:

"tried to solicit me and my clinic as I tried politely to tell them not at this time . He then became rude and dismissive telling me how dumb I was and how much $$$ money they could make me. Never call me again. I hope this review helps someone"

more 7 years ago