Safeway Pharmacy

"I didn't think anything could be WORSE than CVS and Walgreens pharmacy, I was wrong. They won't answer the phone AT ALL. I can't even find out if my new prescription was called in much less ready. The pharmacist is rude. I went in and I was ignored, after a couple of minutes she acknowledged me said I'll be right with you. Then she proceeded to take 2 phone calls and help those people who called in, while I was standing there staring at her. When she helped me it was only to tell me my prescription that was called in hours earlier was not ready. I';; be changing AGAIN!!"

"Several medications out of stock. Waited 6 days for an urgent prescription, even though the doctor sent them the RX. Understaffed, had to wait 15 minutes for the pharmacist to come out of the vaccination room."

"I had an experience with this pharmacy for Covid shots and it was a very positive one. I brought my mom and dad to a Covid shot appointment. I arrived a bit early and the staffer, an elder lady, let me check in early. She was very friendly, helpful and attentive. She welcomed my mom and dad, assisted them in getting shots in a very careful and professional way. My mom and dad are very grateful for receiving quick and top-of-the-notch service from this Safeway pharmacy in general and the staffer in particular."

"This was the worst pharmacy experience I ever had. Was told that they were "very strict" and that they needed to see actual proof of my doctor visit since this was my first prescription. It was obviously valid but they told my doctor about a previous prescription which wasn't my normal dose which caused them to write the wrong amount. When I tried to discuss this they said, "You should be grateful I filled it anyways." Umm pretty sure that is your job. Tone was mean. Horrible"

"In a nutshell, if you or a loved one rely on a specific medication, especially one that represents a matter of life or death, rest assured that you/they will simply be allowed to die before this pharmacy stocks your necessary medication in a timely manner. After multiple issues with extended wait time for out of stocks, I finally spoke with the manager and the reason they cited after my child's medication was inordinately delayed a half dozen times, was that they are under pressure to keep their inventory in check in order to meet Safeway Corporate's $$$inventory$$$ demands. So basically, corporate greed over human health - no big surprise there. I stopped coming here a long time ago because my child needs his medication to be healthy, as most of us who take medication do. However my doctor inadvertently called his prescription in to Foothill Safeway pharmacy last week ON A FRIDAY and it sent me into panic mode because I knew that the pharmacy's ineptitude would probably send my child to the hospital. I scrambled in an attempt to reach his doctor before closing so she could send it to our regular pharmacy to no avail. And sure enough, I was right. Upon arriving at Foothill's pickup window I waited approximately 10 minutes with no one in ahead of me, while the two pharmacy employees had their heads down counting pills in the back. A family walked up after seeing me at the pickup window and instead of getting in line walked directly to the drop off window to pick up their prescription. The pharmacist knew them, looked up, saw me waiting, and helped the other family at the drop off window as they chatted her up. When I was finally helped, I already knew the answer but I was so desperate I held out hope that they might actually have his medication. They checked, and of course did not have it, and could not even offer me an approximate date for when they'd have it in. They offered up the feeble excuse that they didn't want to stock it because it was an inventory issue and it affected their bottom line. So please, please, please save yourself or loved one from the abysmal service this pharmacy represents, especially if you hope to get your medication on a timely basis."