Truepill
3121 Diablo Avenue, Hayward, CA 94545
Location & Phone number
3121 Diablo Ave, Hayward, CA 94545, United States
About the Business

Truepill is a cutting-edge health institution located at 3121 Diablo Avenue in Hayward, California, United States. Specializing in pharmacy services, Truepill offers a seamless and convenient digital pharmacy experience for patients. With the ability to go live in just weeks using their APIs or pre-built Virtual Pharmacy solution, Truepill's pharmacy network is equipped to handle and adapt to the needs of any program.
Their dedicated client and support teams ensure a personalized experience that meets strict privacy and security standards. Truepill is licensed nationwide to serve patients wherever they may be, and is in network for the majority of commercially insured patients. Their pharmacists are available 24/7, with omnichannel Patient Support Services to assist with any questions or issues.
Truepill also offers detailed program reports and APIs for immediate insights, allowing for real-time updates on prescriptions and orders. Providers can easily send or transfer prescriptions directly to Truepill, where they are matched to the appropriate patient. With a focus on custom workflows and clinical services, Truepill keeps the patient's needs at the forefront of their operations.
Reviews
"Awesome prescription with no issues. Came on time and instructions were very accurate and easy to follow. Thank you Truepill for coming through when I needed it the most."
"Dont choose the Goodrx and trupill delivery method. your prescription will arrive a week later and constantly delayed. Everyone blames each other but nobody takes responsibility. Just go to your pharmacy and get your pills instead of getting it from trupill."
"My vet clinic is partnered with Truepill and I order my dog’s fluoxetine through their pharmacy. Her medication is always delivered within a week’s time and always packaged up neatly with additional instructions. The reason for 4 stars is their pricing for 40mg fluoxetine is pretty high compared to Allivet, almost $50 for a two month supply. Now they’ve added a 90 day supply option for $12 which would’ve been nice to know or have before my refill shipped…"
"Update: 9/16: Issue still persists for those reading. Reply below is bogus. At this point not only am I advocating for myself but those Americans that need a service such as this. Emailed CEO directly and will also be looking into contacting the investors. Aug:There isn’t a zero. So much potential here and would support this company in every way. I’ve had to call two months ago when my script didn’t appear after my doctor submitted and my meds arrived after I had to leave for a business trip. I’ve been trying to get them to send me my script that my doc ordered Aug 1st and again I had to ask her to resend last Thursday. Nothing again. Still waiting. Can it be this hard? If anyone takes meds for mental health, I would cautious them to use this until they figured things out internally. Im waiting until Monday for them to redeem themselves but I don’t think they will have my prescription “found”. Dude wanted me to tell my doctor to update some software at some point and I was like “What planet is this? It worked the first time, the second time you all found the mistake, and the third/fourth time- come the hell on” Mark should absolutely exit this partnership- it’s a liability and hurts people more than helps people. Let me say that one more time- the meds are cheaper but it is CHEAP and unreliable service. Terrible."
"I’ve recently switched to Cost Plus Drugs and True Pill has been the fulfilling pharmacy. I love that everything is done online so we can order and check our shipping status at our convenience. The system is efficient and easy to use. I had a problem with one of my orders and the situation was resolved very quickly! I had to call for help because my issue escalated. Usually most problems are resolved electronically. I will continue to use True Pill for its ease of communication and transparent pricing. I get a good deal on my medications and they are delivered right to my door: no more trips to the pharmacy! Thank you true Pill."
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