Insurance Brokers of MN

"Not impressed. Called 12/27/23 and the person who answered was pretty unprofessional. Sounded like she was at home with her kids, and I thought I'd gotten the wrong number. Oh well, I thought, holiday week and all, maybe she's working from home. She forwarded my number to Ben. We connected shortly after. He explained he had an appointment in Oronoco 12/28 at 10 am but could meet after. I asked him to pick a time that would work, he chose 1:00. My husband and I got to the office 5 minutes early. It was open, but the only person there we could see was a teen who explained she was just there to clean. No one at the reception desk. Ok... We decided to sit and wait in the reception area, but after 10 minutes with no one (Ben's office was open, lights on, no one there) we'd had it. I found the teen and asked she tell Ben we left. He called at 1:27. Said he "guessed" we were probably the ones who'd been there and that we could swing back through as he'd be there until 5. What??? We had an appointment that YOU chose, dude! You blew us off, with no phone call, no apology. If this is how they do business I'm amazed they're still open. We'll be taking our business elsewhere."

"I work with Laura and Adam. There isn't enough good things to possibly say and not enough stars to give them. They go above and beyond to make sure that their customers have the best of the best. Very professional and helpful. If you are looking for great insurance with the best prices and greatest customer service I would only recommend these guys."

"My insurance agent is Laura. She is absolutely wonderful to work with and I’ve been with her a handful of years now. Laura is always profession and friendly. Usually with companies you have to call and leave a message but Laura is prompt with answering her phone and helping me understand my insurance questions, even when they seem silly. Most recently I had a rock chip my windshield. Laura did everything for me, even scheduled the appointment. Laura is respectful and makes the insurance world less stressful for me. She shops around for the best deals every year so I don’t have to. I recommend Laura to anyone wanting to take the stress out of figuring insurance out on your own and having someone on your side. BONUS: they have the cutest mascot in the office, and adorable puppy that greats you!! Thanks, Laura for all you have done over the years!"

"previous person must have caught Laura on a good day. Very unprofessional! Got met by a dog at the door. Then she took me into her office and shut the door. She must have had enough perfume on to float a boat! and she kept checking her watch every 5 minutes. not happy with the service. I will go elsewhere."

"Adam Sanders from the Byron Office is our agent. We followed Adam from his previous company to Insurance Brokers. We are very loyal to the people we do business with when we are taken care of. Adam was a young hard working family man that wanted to do his best to help others in the insurance industry and he has done that for us many times over the years. Adam is our one stop shop for all of our Insurance needs. We are very happy with his follow through and quick response times when we need it most. We would highly recommend Adam to take care of your needs as well. Thank you Adam your the best. Bruce and Terri"