Residence Inn by Marriott Roseville

"Good hotel to stay for The Weekend. Has a full kitchen and separate rooms if you get the suite. The indoor pool is good but the chlorine is strong. Casino and restaurants not too far. The living room cable was out when we stayed and I had to call front desk to complain but mgr was able to accommodate points in my acct for future stay. Another good thing is free breakfast. Not the greatest but it’ll do! Lol"

"The room and stay itself was fine, but I cannot in good conscience recommend this location due to the disappointing service the staff. I left a jacket in the room by accident - this was not a matter of it being lost, but an awareness of exactly where I had forgotten to pick it up from prior to leaving. I called the hotel the day we departed, but was told the room hadn’t been cleaned yet and they would look for the jacket later. I called back the next day - they said they would ask the cleaners and call me back. I was never called back, so I called again. They said they couldn’t find it. I assured them it was there, and requested the number for the manager. Despite three calls and two voicemails to the manager, I never heard back from them. Ensure you’ve gotten everything before you checking out — you won’t get it back if you leave it, and management is clearly unbothered."

"Marriott is usually the only place I stay when out on the road. Everything is always a great experience besides at this location. The lady at the front desk was rude, racist, and unprofessional. I've been here for over a month because of my house burning down. My mother has a caretaker who comes and goes because she is a burn victim from my house burning down with burns to half her body. The caretaker locked himself out and was not able to get into the room to assist her. The lady at the front desk refused to give him a key or even open the door for him to assist her while making racist remarks about his appearance. She would not allow her caretaker even with my approval to enter the room and assist my mother to use the restroom or to feed her or anything. She then hung up on me and proceeded to forward my calls. If this how Marriott Bonvoy allows their staff to treat their long time guests I will never return to Marriott Bonvoy or it's establishments again especially two days before Thanksgiving. Completely unacceptable and unprofessional."

"The staff is kind and friendly. The rooms are your standard Residence Inn rooms with a good kitchenette. First floor isn't exactly quiet especially if you're near high traffic areas. For an extended stay place, the laundry room is lacking and only takes quarters. Only 2 washers and no change machine. Front desk won't make change for anything less than $10 cash. Parking can be a premium and fills up and it'll cost $12 a night. I gave this place a second chance due to the decent cost but there are much better extended stay places you can stay in the area including other more extended stay friendly Residence Inns. Great place for a night or two, but not recommended for much longer."

"Marriott is normally my “go to” for hotel stays but this one was awful. I wish I got the woman’s name that checked me in but nonetheless she was quite rude. Long story short. She had an issue with my reservation and I had to step aside to call my husband to help me fix it and while I stepped aside she proceeded to engage in a conversation about me to the gentleman that was checking in. Very unprofessional. Every other staff member I engaged with throughout my stay was very nice. The $12 for parking per night is a little confusing. Not sure why this location would charge. Other cities that are big and would have issues with non guests parking, I get but this location shouldn’t"