Oasis Inn Sacramento- Elk Grove

"My Aunt came to visit from out of town, I made the mistake of suggesting the Oasis Inn to accommodate her and her caregiver for the night. She is in her sixties, she was very tired from the long drive into town and she booked the room at the front desk. I guess she forgot to mention her caregiver would be staying as well (she figured they could add him to the reservation when he got there, he went to get dinner). When he got to the room he was there 2 minutes and the room phone started to ring at the same time there was a knock at the room door, It was security. They told my Aunt she couldn't have guest that weren't on the booking. My aunt's caregiver explained that he has I.D. and to add him to the room. The Employee at the desk told my Aunt she would have to leave and refused to add him to the room. He also Refused to refund her any of the money she spent on the room even though she was in the room for less then 10 minutes. She called me crying because she was so confused about what was going on. This is the worst service in the Hospitality industry I have ever seen. If You Are Thinking Of Staying at The Oasis Inn. Think again This Place will Rob You put You out on the street and steal your money. Even if you are an elderly woman. Who innocently broke a rule without any ill intentions."

"I washed my clothes there and the machine left my clothes soaking wet so I took them to the room and the floor got soaking wet so I used there towels to clean it up and they said we messed there towels up! If it wasn’t for their washer machine the floor would never have been soaking wet"

"Some People Have Overnight Professions So To Pay For A Room To Get Some Away Time But Refuse Guest pass 10 is Ludacris & bad business, didn't explain policy or offer alternatives but pay for an extra room ???? Mind you I only have lyft and uber and it's expensive!!!!"

"Love this place. Always clean. A few snack-y breakfast options ( muffins, oatmeal, juice, coffee) I've never seen a bug In the times In any room I've stayed in"

"Front desk very helpful and kind. Rooms were great. Clean and loved the microwave and refrigerator. Helped save on food costs. Location ok. Not much in walking distance."