Carlton Oaks Lodge, Ascend Hotel Collection

"Room was fine. Front desk person totally screwed up our reservation. He was clearly lost. Luckily I got a refund from where I originally booked reservation. Overall, a decent stay."

"If I could leave zero stars I would. The pictures on the website do not represent the reality of the rooms. They are dark, outdated and feel dingy. This place needs a major renovation. We moved to 3 different rooms because two of the rooms had ceiling damage above the shower and mold was visible. (Rooms 115 & 105) I will say the gentleman at the front desk was very nice and accommodating when I showed him the pictures of the ceiling damage and mold. I’m not sure how this place is considered a 3 star hotel. For the price they charge this hotel Is far from being up to par. Choice Hotels/Management-You need to pay more attention to the condition of your hotel and make some major changes. I was very disappointed to say the least especially for the price per night you charge."

"No getting around the fact that this place is rustic and dated. I found my room super clean, the bed comfortable, the air conditioning, refrigerator and locks functional. It's in a much quieter location than any other motel in the area. Major downsides for a business traveler are the slow internet ("

"Mixed bag on this one. Room was quite spacious. Included a bedroom with private bath, full kitchen, dining/living room, a second bathroom, and a covered porch sitting area. Room was very clean and the bed was quite comfortable. The downside was the datedness, bath tubs that didn't fully work, and wall paint and kitchen cabinets in disrepair. It is my understanding that these units will be torn down and new ones will be built. But, my question is "why are you charging the prices you are for obviously run down units?""