Auto Glass Fitters

"Auto Glass Fitters set a date to fix the side window of my car. I called the day prior to confirm the part was in stock. Technician said the part was available, and they would be there the following day. Text at 845AM day of repair, they text saying the part is not in stock, and they will need to push the appointment back another 5 days. I would not recommend using this company. Not sure why State Farm continues to use them. Management was incredibly rude when I called, put me on hold several times, and then passed me off to State Farm. SafeLite got me in the next day."

"Excellent service. The chap who replaced my windshield came over at a convenient time and installed my windshield quickly! And at a very reasonable price. Saved me $150 from their national competitor!!"

"Don't bother making any appointments. Read this before you decide. Was told in an unprofessional appointment call that they'll call me back for this mobile windshield fix around 8am to 5pm with no confirmation and I asked all the questions as this receptionist answers some of your questions just before they hang up. Don't waste nearly a month as I did. Cancel your appointment and find another supplier. Had to wait because I went through insurance and needed to wait til the appointment date that was never going to happen."

"Tony gave me a call in the morning confirming the appointment. Then showed up and installed a new windshield within 30 minutes. After, he gave me some information about glass for new and older vehicles that was useful. Lastly, the quote and cost were the same as on the phone and it was $150 less than any other windshield replacement in Madison."

"I made an appointment on a Friday for the following Monday. Need front windshield replaced and this was the cheapest place, so I called and confirmed the appointment, gave my address and all the info. Needless to say it is NOT WORTH THE SAVINGS!!! On Monday I waited all morning for them to call to give me a more narrow time window. The original call Friday they said between 9-5 and would call Monday with a more specific time frame. Well at 1 pm Monday I finally called the company because I hadn't heard anything and they said the guy never added me to the appointment list for the day!!! Ive been waiting all weekend to have this done. I commute 1.5 hours for work and cannot drive with a 1 ft crack in my windshield! Ive been waiting all morning for this repair to find out I had to wait until Thursday now?? AND the guy on the phone when I called was SO RUDE I could not believe it. Would not recommend this place at all! Spend a few extra dollars to get the job done right and ON TIME!"