Jaguar Waukesha Authorized Service 1901 East Moreland Boulevard, Waukesha, WI 53186

"Excellent experience all around! From leasing a vehicle, service visits, hot made to order breakfast and lunch while you wait and everything else. Knowledgeable, courteous staff."

"If I could give this place zero stars I would. Me and my wife inquired on an 2017 Audi A4 that they had on the lot. We worked with John Konstan our sales rep… Todd Mathias the desk manager and Alexis Brinker the finacing manager…After going back and forth with them on pricing we agreed to a number out the door. I expressed we would be using our own Financing and that we didn't want to go through their lenders. For clear reasons of protecting our credit from to many inquiries. They told me that their company policies didn't allow for outside bank checks unless you lived in the state of Wisconsin. (we live in Illinois 1hr from the dealership). My bank check was through PNC and they said the only way I could purchase the car was to apply for an auto loan through their website and they would submit it to PNC. My banker at PNC informed me that this was a first time ever hearing a dealership tell a customer this. They tried to strong arm us into finacing with them so that they could make more money off the deal. I had already put a $1000 deposit hold on the vehicle and even offered to give them the already-cut check from my bank to them in advance.. I expressed that they could deposit the check and once it cleared on their end I would come back and take delivery of the vehicle. But I was told that if I want the car it's pretty much their way or the highway. I was sent my $1000 back thankfully. But I hope you all stay clear of this dealership. I work for a dealership and have never done business like this. Highly disappointed with this experience."

"I always have a wonderful experience whether it be in person or over the phone. This time around I had the pleasure of working with Bob who was so helpful and kind. The level of service you receive is hard to beat!"

"Took my Jaguar to get serviced, had to leave it there overnight. When I picked it up I had a crack in my windshield that they refused to repair. PLEASE INSPECT YOUR vehicles fully before leaving the lot! Unfortunately Dennis or Bob were very unhelpful. Didn’t communicate effectively all my call backs were a day after. Jaguar in Schaumburg is where I would give my five star. Also they replaced a windshield wiper with an aftermarket one without letting me know and charged me full price. Ridiculous."

"Had set appointment a few weeks ahead, needed a loaner. Arrived and reception didn’t have a record of me needing a loaner, but Peter from the service dept jumped in to take care of things and get me set up. Picked up the car the following day and it was immaculate! Outstanding job. Dropping the loaner was quick and easy. Very impressed by the above and beyond “cementing the customer relationship” job that Peter did. Thank you!"