Nelsons Automotive of Pewaukee Green Road, Waukesha, WI 53186

"Timely service well done at reasonable price. Good advice about what is worth doing. Has earned my trust. I have no qualms about sending my wife or daughter"

"Highly recommend. I normally go to the dealership but when they couldn't get me in for several weeks for a brake issue on my BMW X3 I looked elsewhere, and I'm really happy I did. Jim was very kind and I feel like he explained my service options thoroughly. They were able to get me in the day after I called and the work was done the same day. Easy after hours drop off and pick up too."

"No sugarcoating, Jim will let you know what the situation is with your vehicle. He will explain timelines on what should be fixed, things that need fixing and what your maintenance schedule looks like. Prices are reasonable and I don’t feel like I constantly am being suggestively sold on stuff I don’t need. My wife and I have been going here for years and even drive out of our way to have our Jeep, Mercedes and BMW maintained by them. The environment is relaxed and is completely the opposite feel of a dealership. So, no free cookies or coffee, but quality of service makes up for it. Plus, I trust them. That alone is enough for me."

"Went in to get an emissions test done well before 3 and felt as though I was irritating the woman by showing up. She informed me that she would only be able to do the test if I had an email that matched my vehicle registration and that there was nothing else she could do. That's fine, but she was rather hostile and unfriendly during the exchange to a potential new customer. I called Jerry's up the road and they didn't require any such email, and so I went to them instead. They were much more friendly and the next time something happens to my car I will definitely be going to them. It was a brief experience I had at the Nelson's but not a pleasant one."

"There’s a reason why I drive all the way over from east side Milwaukee to this phenomenal shop. I trust Nelson’s automotive with my Subaru above all else—even the dealership where I got it. Jim and Cindy are both absolutely amazing. They take time to make sure you understand and feel good about the work being done on your vehicle. Jim alone has answered countless calls from me with questions or concerns and always goes out of his way to make sure you’re not wasting time or money. Truly an A+ auto shop."