Cub - Hastings 1729 Market Boulevard, Hastings, MN 55033

"I keep finding moldy foods that should be ok still a coffee creamer container was opened already, and some contents are missing."

"The fact that you can't pay online with a gift card is absolutely stupid. I spent half an hour making a list and got the end and couldn't enter the card and all they have to say is "Oh, looks like they were talking about adding that, but they haven't yet." Every other store on the planet has this feature, why don't you?"

"This review goes out to BILL!!!! The couple times I have stopped in after work Bill is working in the produce department and always goes above and beyond to make sure that I find the best options available! He was extremely helpful with my son and showed him where he could snag a free snack from the department. More people should be like Bill. Your amazing! I want to make sure you get this message so I will be sure to call tomorrow and talk with a manager."

"5-11-20: So after much back and forth, my receipt was issued to me, and a blast sent to all Cub Stores from corporate, instructing them to give receipts to Instacart shoppers if requested. However, when I asked Kate at corporate to craft a letter so I might share with shoppers, and prevent future problems, I was denied, and told to contact Instacart for such a thing. Instacart has previously made it clear this is a store level issue, so we generally ended up with a bunch of finger pointing about the issue, while the problem seems to be continuing at other locations (Chaska Cub, 5-10-20. 4-19-20: Cub corporate has contacted me and assures me the matter will be addressed promptly. 4-18-20: Denied receipt when Instacart shopping, (against their contractual agreement with Instacart). Staff immature, not following Social Distancing protocols (chatting in groups of 3, 4, and 5 within 2 feet of one another). Uncaring and sneering attitudes. Basically discouraging Full Service shoppers from taking batches originating from the store, and putting the greater Hastings community at risk of not getting delivery service during a national emergency. Staff seem confused about who should have the receipt (its not shared with the end customer, but necessary for the shopper to retain in the event of a dispute, computer glitch or return if customer goes AWOL). Reported in detail to the Instacart Shopper Happiness Team and remanded for further escalation. Every shopper discouraged from Hastings Cub represents multiple community members that have.to go out in person and risk exposure. This is in direct conflict with the aims and intent of the StayAtHome order, issued by Governor Walz. I would have expected better from Cub Foods."