Wrench Auto Service Inc

"Ben and team are beyond lovely. We brought in my daughters car for a diagnostic on her suspension right after a major winter snow storm. The Ford dealer was booked solid for weeks and Ben was empathetic and squeezed us in. They were able to diagnose quickly, problem-solved several solutions with us, and completed the repairs within 24 hours. Car repairs can be very stressful, but throughout this entire process, we felt informed and supported. We are very glad we found Wrench Auto for our future repairs and we cannot recommend them highly enough. Thank you, all!"

"They are one of the very few shops around that can accommodate a 3500 quad cab long bed truck for an alignment. I had threw people recommend them. As a shop owner and diesel specialist (Passenger cars) i appreciate their professional nature and timely work. I will use them again."

"My vehicle went into "limp mode" and Wrench was close to my employer where the issue developed. It happened on a later Monday afternoon They were able to get an appointment on Wednesday. Their Tech was able to assess the situation and they had a solution to me Wednesday afternoon. It was fixed on Thursday when the parts came in and I took it home that night. I had a bad fuel sensor that leaked gasoline into the engine oil. A super fast turn around was greatly appreciated. The staff is friendly and explained the repairs needed well. I am very happy I went to Wrench to get my car repaired. I would highly recommend their great service!"

"Wrench was highly recommended by a coworker and now I see why. I went in for a brake job and they explained in detail what inspections they performed, the work that was done, and even how many miles were left (approximately) on my front set of pads/rotors. As a full service body shop, I will be taking my car here whenever I can. Can't express how impressed I was with their honesty and professionalism. Added bonus, I was able to schedule an appointment completely by email! I visited their website and requested a quote. Within 1 hour I received a reply and set up an appointment, all by email. As a person who hates talking on the phone, this was big for me. If you need ANY kind of work done on your vehicle, I recommend Wrench. You won't regret it."

"I've lived in Madison 5 years, and I went to 3 different local auto shops before I found Wrench Auto. This place is by far the most honest and communicative auto shop I've ever been to. Regardless of any issues or diagnosis, they explain it in detail and give you the all the descriptions and estimations for your records. But most importantly, they are very honest about what really needs to be fixed, and guide you through any repairs based on your budget. You will definitely feel they are not going after your money. I highly recommend this place if you live in Madison area and are looking for a good auto shop."