Caliber Collision

"Excellent quality repair work on our car and they really went the extra mile to restore its condition to what it had been before getting hit. They even fixed up some scratches unrelated to the accident damages -- perfectionists who take pride in their work. Caliber was also extremely helpful in making arrangements for a rental car replacement for the time our car was in the shop and assisted in procuring and dropping off that vehicle. They have definitely lived up to their good reputation in my view."

"Took care of a lingering issue after another location repaired my truck at no cost. Picked me up and dropped me off in the meantime at a local cafe. Great service and communication."

"Failed every step after the estimate (which went well). Customer service is unable to answer basic questions. They also tell you things that ended up not being true. Getting a call back from someone who knows takes three requests and five business days (not an exaggeration) They state they have a process for things but seemed to not do any of it for me."

"These guys are nothing short of fabulous! The communication was outstanding; I got regular updates via text message and helpful and informative telephone calls. They were so timely and helped me deal with the stress and anxiety of having my vehicle there in the first place after going in the ditch due to icy roads. They also offered great problem-solving, such as dealing with the logistics of getting my vehicle there in the first place and then again picking it back up. Not to mention the work they did is fantastic! I will recommend them to anyone who needs these autobody services. 10/10- thank you guys for everything!!"

"I had an accident right before the holidays December 20, 2023 my insurance USAAA called around, I was down to one place which was an hour and a half away in Illinois. I almost took it there. Then she called one more place caliber collision middleton Wisconsin they had one spot. I called spoke to Darian from the time I spoke to him until the time I picked up my car, this whole process and communication was flawless. The date of my accident I was frantic stressed and worried. Not only did they have a spot for my car, their customer Service professionalism work ethic the way they communicated with me from that date until I picked up my vehicle which was last week January 19 I cannot say enough. If you have options and choices I would 100% say go with this location. You will see for yourself from the way they talk to you on the phone to the way youre greeted when you walk in the door. They have excellent customer service. Thanks caliber I will make sure to pass on your business and I thank you again for fixing my car and the way you supported me through this whole process."