Chuck E. Cheese

"I brought my family there for my nephew’s birthday, who just had a party there previously the day before. Spent most over $200, but was kicked out in less than an hour by your Manager Jamie, who refused to give me her name & kicked me out because I asked for her name. The event occurred simply because I asked for a refund for the unlimited salad bar $11.49, since they ran out of items and refused to fill the salad bar. I asked Jamie who then said she would meet me at the counter for a full refund I waited in line for a few minutes, then proceeded to give her my receipt. She immediately scolded me about how she doesn’t have to give me a refund because it was passed an hour. I purchased my order at 6:05pm, after speaking with her at 7pm, then straight to a line at the register, since it’s now 7:12pm. She said no refund then had me escorted out by security (who are amazing by the way). Embarrassing me in front of the entire establishment. I currently work for the city of Milwaukee & I have never been put out of any place in my life. Then to add insult to injury my nephew just turned 6, lost his dad 2 years ago to gun violence, also had his oldest brother present at CEC who is physically, permanently, & emotionally disabled with me, as well as my children, my sister, my niece & nephew. I’m really disappointed that this beautiful moment turned into something I couldn’t even sleep after. I reached out to customer relations, I will be writing me review online as well as social media. This something that has to be taken care of, she should not be working anywhere near children with that attitude, disrespect, use of management powers. She told me she’s not giving me her name & proceeded to hide her name tag then run to the back & have me escorted out like a coward. All over $11.49 & I easily spent way over $200."

"I was there last Saturday with my family for my granddaughter's birthday celebration. Half of the playing games are broken. The manager closed the salad bar despite people who paid and were waiting for more to be served. The bathrooms needed continuous cleaning and care. Everyone loves Chuck E. Cheese. The service at this location has gone down over the years."

"This place has gone completely downhill in the past 5 months. This place used to be very clean and games in pretty good order. Now this is constantly eaten food at games and trash on the floor. I noticed that a few of the managers that were there when this place was to standard are no longer here. I think this place needs a management overhaul."

"The price was kind of pricey for the birthday package to not come with a birthday cake just dipping dots. It should have came with a cake, then the service was excellent up until I seen the boy who was of service to us, like stood at my baby party the whole time. Coming back to back, to make sure that we were done. Like damn, give us some space. I didn't say nothing, but yes, I noticed that young man. Next time let people enjoy their birthday party with our you looking over there shoulder because you're there. But other than that, my baby had a nice time."

"Was very fun for the kids. There's games for all ages, even adults down to toddlers can find games. Since they now have unlimited play, you can play any game within the time you pay."