Sara's Vac Shack 1108 Cloquet Avenue, Cloquet, MN 55720

"Purchased a miele vacuum from Sara's vac shack through Amazon as a Christmas gift for my mom. In January, a piece of plastic broke off the extension wand. After contacting Amazon and miele, I was told to contact a local authorized dealer for the warranty to replace it. I contacted my local dealer in Pennsylvania, and after 7 weeks, I still hadn't heard anything about the replacement. I received the run around since I hadn't purchased it from the local dealer(sorry Sara's had a better price). I called Sara's vac shack on Wednesday and explained my problem. They instantly sent a replacement part that day and took care of the warranty over the phone. On Saturday-3 days later-I received the new replacement wand. Awesome customer service and so very helpful!! Even for an out of state customer. Thank you, thank you!!"

"I have used Sara's Vac Shack a couple of times over the years and have ALWAYS been pleased. They are prompt and professional and very knowledgeable about several types of vacuums."

"I initially went to Sara’s to get my Dyson fixed and ended up buying a new sweeper instead. We have a collie with lots of fur and it works beautifully. I take it back yearly to be serviced, cleaned and new filters put in. Staff are very friendly and helpful. My last trip in I bought a rechargeable sweeper to keep downstairs. I’m possibly done buying sweepers but you never know!"

"Jon was very knowledgeable of many vacuums. He was helpful and offered some suggestions that we took. We were not in the market for a new machine, so he was not pushing us to purchase one. We would definitely go back! Highly recommend."

"I had my several year old simplicity upright vacuume cleaner serviced at Sara’s Vac Shack in Cloquet Mn. They replaced belt, bag, filters and throughly cleaned the machine. They were very kind and knowledgeable. They did a great job at s reasonable price. I have been to Sara’s before and will not hesitate to go back when needed. Very nice store and people."