Freeman Toyota 2875 Corby Avenue, Santa Rosa, CA 95407

"I drive 200-350 miles a day in my car when I drive. I have asked to have notes in the system that want oil changes done every 5K miles. When I call to schedule my appointments - I specifically ask for an oil change and what ever is recommend on top of it. Just brought my car in at 25K and noticed they didn’t do an oil change. Went back through all my paper work and sure enough - they only change the oil every 10K. When brought up to the front desk, they said you need to request that when you make the appointment. I did. And when I told them that, then they said, well - you also need to tell the person your CV checking in with. I’m truly beginning to understand why there are two Toyota dealers in such a close proximity."

"To the rental department, We would like to thank you for your outstanding customer service. We feel we owe you an apology for giving the staff a hard time about bringing in our rental one day earlier but over the grace period to receive a full day refund. Upon learning that we were in fact given a 1 hour and two minute grace period was more than fair. Also, we were given a brand new 23 Toyota Tacoma which was awesome, as well as a secure place to park our car for 4 days."

"My husband and I just purchased a grand highlander hybrid through freeman & we are so happy with our new SUV. We had reached out to Antonio several months ago letting him know our needs, as we are expecting our third child and needed an SUV to accommodate our growing family. We knew there would be a wait due to high demand, but Antonio was great with communicating with us as inventory came in."

"At first when I walked in I was a little hesitant if I wanted to stay becuase I didn’t know where to stand or who to talk to , but that’s because they were all busy helping ! And then Isaac came out and I ask him if he can help and he gladly helped me. The customer service they provided was awesome and he was really kind and patient. After that we got helped by Mike in Finance and he was so helpful, straightforward, and was looking out for me and the deals which really felt like they saw me as a person and how it would help out me in the long run . But overall , amazing experience and got a new car ! Thank you Freeman Toyota"

"Freeman Toyota is an amazing dealership that cares about its customers. They are full of friendly people looking to sell vehicles at reasonable rates. I ordered a 2024 Toyota Sequoia TRD PRO, and purchased it at MSRP. The sales representative that I worked with was absolutely knowledgeable, amazing, and informed. Randy took my call and informed me on their inventory. When the vehicle was set to be delivered, he made sure he was there to greet me and push the paperwork through….. he even came on his day off to make sure my transaction was seamless! Great job on securing great talent Toyota: Randy, Ian, and Hassan were great, and represented the Toyota brand with pride. I highly recommend this Toyota dealership for all vehicles, and services needs. Our company will likely purchase from this dealership for our growing fleet."