Jerome's Furniture & Mattress Store

"I love Jerome’s and their living room furniture, but the service in the Anaheim location is terrible. It’s like they intentionally make an effort not to help or ask you if you’re looking for anything :/ Compared to other furniture stores where associates tend to hound you, this location does the exact opposite. They stay away! Not impressed with my recent service / purchase. Do better guys?"

"Store in general is well spread with many options at such an amazing price. Sales people were very helpful and the overall process was fast and easy. Love my new furniture such great quality."

"Nice experience today finding a new couch. We were greeted and assisted but not hover on which was nice. The sales rep assisting us Mimi was very helpful and didn’t rush us at all. My wife and I took turns sitting for 10 minutes on the 2 contending couches then we continued to switch even after as it was a hard decision for us and Mimi said she would rather us do that and take a few hours to decide if needed to ensure we are getting what we want. I being who I am very much rush things so it was nice having that reassurance to take my time and not worry about anyone or anything else. Mimi helped measure and get all the info on both couches as well since we were doing a build your own type of thing and not the standard set up. Again, great experience and I would definitely go back in the future!"

"We had a great experience at Jerome’s while shopping for a new family room sofa and loveseat! Their selection was great and versatile. The customer service was awesome. Special thanks to Yuri and Chris for taking the time to help us decide on just the right combo for our needs. We will return in the future and recommend others to shop here for quality products and customer service."

"I am so pleased to review this place! From astonished aray of excellent quality of furniture to the updated, modern looks, to extraordinary professional service offered by the staff, I am absolutely amazed! It was my 3rd week looking for some living room furniture. As a REALTOR, I am quite picky. I need it to find something that will fit the space and the taste. Not just that, this particular store had it, but I had several options to choose from! Amazing! We have been to probably 5-7 other furniture stores and warehouses, and we couldn't find ONE couch set that will touch our criteria of comfort, quality, size, budget, and color, and here, at this particular Jerome store, we found several options to choose from! Amazing! I am so impressed by the professionalism Yuri approached me! Usually, the salesperson at other stores are "on you" too much, even though shopping for furniture is a very personal matter. So, their opinion doesn't matter to me; I am going to be the one sleeping on that bed, or eating at that table, or setting cozy on a couch! Sometimes, I had to tell the salesperson in other stores to give us a moment to talk to each other ( my husband and I), because they will just stand there next to us, but here we found a perfect balance of professional approach and skills! Yuri, and Aaron, the managers of this store, made me feel like they were my friends, answering all my questions and then backed off, letting us make the decision. They are very knowledgeable about different materials that are used in the building process about the couches we been interested in, as well as the inventory in specific sets.I been in the store for probably two hours, sitting and trying different couches, and the staff made me feel like they were over to my house, as friends talking about my new couch! Steven was such a useful human resource, checking stock and availability . Thank you for such a great customer service! Highly recommend giving it a try if you are shopping for a couch!"