Arhaus,

33 Broadway Lane, Walnut Creek, CA 94596

"Wish I had read these reviews before making a purchase. salesperson promised delivery in 8 weeks. Never got a call, then after 8 weeks visited store. Random rep tried hard not to answer a simple questions about delivery ETA. After unsuccessfully trying to passs me off, he logged in and said it was going to take double the time promised. Now after reading these reviews I see why he was avoiding me. I am realizing the salesperson intentionally lied to us about the delivery time."

"Stunning pieces and amazing quality. I’ve worked with Arhaus in Raleigh and Walnut Creek and have had excellent service and assistance in both places. Highly recommend if you want timeless quality!"

"The furniture here is stunning and appears to be well made. If you’re planning on visiting, ask for Sarah. This person knows her stuff and will guide you to make the correct decisions for your home."

"Bought a pretty expensive 6-unit drawer from here however the customer service afterwards was very disappointing. When delivery arrived the marble top was broken; and 2 drawers were not installed properly so they were getting stuck and I was having really hard time to close them. They quickly followed up replaced the marble top after a few weeks and this went well. However there were no actions taken for the drawers. After paying 1000s of dollars, I don't think it's too much to expect drawers to work properly? I sent multiple e-mails with videos but no one followed up. Arhaus was one of my favorite brands but after this experience I will definitely think twice."

"Probably should have read these reviews before I ordered the jagger bench but the piece looked real nice. Customer service is pretty Mia which is concerning in how much some of the pieces cost. I’m waiting on my third bench… white glove delivery should mean they wear gloves to keep your white furniture from getting dirty."