Vacaville Indoor Sports Complex

"I really hate to put bad reviews, but I don’t know if it was the owner but he is really racist, came to us directly (let me add that I am pregnant with 32 weeks) to attack us verbally saying that we were using profanity against the other team players when it was the other team’s bleachers girls using ENGLISH PROFANITY, but just because we are not his favorite team (because he is one of the players there too). The referees have their favorites teams, they will take out most of the players without a reason, they are not professional at all Owner came directly to us instead of letting both of the bleachers know what are we not allowed to say, the rules on the website dont even work and came to tell us they have rules SHOW ME THE RULES THEN, FIX YOUR WEBSITE AND INFORM YOUR CUSTOMERS LATER. Don’t attack latinos (FIRST THING HE ASKED “DOES ANY OF YOU SPEAK ENGLISH”) How does he know even what we are saying but he is admitting we are using profanity but NOT the other bleachers girls who were the ones! COME ON BE FAIR WE ALL ARE PAYING THE SAME MONEY, BE FAIR INSIDE AND OUTSIDE THE FIELD! —— AFTER THE OWNER RESPONSE: If you have your last 5-6 bad reviews clearly the issue are not the customers, it’s common sence. Attacking your customers publicly instead of resolving the issues with your staff. I suggest you to come and watch the games so you can actually see how the referees have their preferences and how poorly they act, I didn’t call them ugly fat or bald, I’m not 4years old. Referees acting blind is part of the issue they didn’t do anything after one of your players stepped on the head of our goalkeeper. But our team and us are the problem??? I also suggest to have a better communication with your staff because we apologized to front desk for the issue but also mentioned them how everything started, instead of acting from nowhere you should informed yourself before acting so poorly. You talked about the rules when you came to us thats why I mentioned it, but you are now forgetting about your own words, accusing minors to scream obscenities??? Really? Don’t talk just because you can, INFORM YOURSELF FIRST so you dont look so unprofessional and taking everything so personal with your customer, new owner."

"Bad organized, they only care about money, they have their favorites teams. You need to be friend of the owner for referees to be fair with your team. We drove about an hour to have such a bad experience."

"Don’t waste your money. We signed our daughter up for soccer. Was sent an email saying they didn’t have a coach so we assumed the season was cancled. Reached out to the business for our refund and was told no. Spoke to the owner Chris who was very unprofessional and unhelpful. The sad thing is had we just got our money back we would have likely played there multiple season. Now we will never step foot in there"

"I never write reviews but feel this is much needed to warn people. If you are thinking about signing your child up for indoor school or lil kickers run! These people do not care it’s all about money! I true miss the last owners at least they cared and had great communication! The new owners bought this facility a few years ago but the last 3 years have been horrible at this facility. They avoid communication and are not up front with people when they decide to make changes. Examples this is the first year they decided they weren’t allowing teams to come in. Again no communication what so ever about stopping teams from entering but sure was in a hurry to take your money. They put it in small print on their website but could have put it in the mass email for reminders to sign up along with other changes they made. At least give people awareness. So they can decided if they want to continue doing indoor or not. They stated they want it to be fair for the children and no exceptions giving them a good experience. Come to find out they allowed a small group of kids from Winters to stay together. When we were told you can only request one buddy. How is this fair? Every year they change how they allowed teams to get a practice slot to rent. This year was a lottery system again no communication unless you went out of your way to ask. I honestly don’t have good faith that they were true while pulling names. I’m sure if they had issue with you in the past you were skipped. They talk about being fair but why is it ok for some teams to be able to practice on the field and the other teams are not allowed? Yep sure seems fair. Kids are not getting the same experience as everyone else. Their excuse practice is not require. What sport is played where you don’t have to practice?? You just have to show up for games??? Seriously! If they don’t have enough kids in a division they will make your child play up and mix the age groups. Again without telling you. Last year my child was in U8 we had kids on our team that just turned 7 and kids that were about to turn 9 much bigger then the smaller kids. Maybe this is why older kids that were about to turn 9 were winning vs the smaller kids. Had nothing to do with teams it had to do with the ages in some divisions. Coaching is voluntary they are so cheap they will not refund your whole registration fee after the season like other facilities for helping them out and coaching. They give you an 2 game discount. Pathetic. Even after raising their prices! They also do not do background checks like outdoor, so you do not know what kind of person your child coach is. Make sure you watch your child you never know what someone’s past is or who they really are. If your team does not have a coach. The facility will coach the team during the game only. Lastly the female owner is very nasty, rude, and unprofessional. She won’t listen to you or have a conversation with you. She shuts the conversation down and says “this is how it is, and oh well.” She’s more concerned with gum being in the facility than how parents and kids feel. We are done with indoor as well as several other parents after this season. Save your money and headache it’s not worth it."

"Save yourself the money, they’re super unorganized and unprofessional. They do not try to accommodate you what so ever. We tried to keep our boys of group together and were told that wasn’t possible when previous years it was. But the rooster came out and I see plenty of teams that kept their same team. The staff always seems to be grumpy and bothered at the front desk and when you call over the phone. Additional fees for clothing and soccer practice time. You’re better off elsewhere where your time and money is appreciated."