Ashley Store,

43435 Boscell Road, Fremont, CA 94538

"James, sales person and Devin, store manager at the Fremont store were so friendly, patient and helpful. Price and delivery for our purchase was very reasonable. If you’re looking for furniture, I would highly recommend this store."

"We came in to check out the super soft Lindyn sofa. Allan greeted us and was super friendly in explaining the features/build of the sofa. He surprised us by offering a discount if we bought it that day, which we promptly did! Very happy with our experience at Ashley."

"Been to this store many times looking for a particular couch, but Allan was the first associate to approach us and explain its features. He was exceptionally knowledgeable and friendly. Guided us through the buying process, which went smoothly. Would definitely work with Allan again."

"I ordered 1 bed, 1 dresser, 1 chest and 1 night stand at Asley last September. It took them 1 and a half month to be delivered. After that my nightmare begins. The leg of the bed was broken on the day they assembled, 1 drawer of the dresser couldn't be closed completely, and 1 drawer has dirty stain. Then I asked technician come and after 2 weeks they came and told me they need to order new replacement parts for me. Then I waited from November until March and none of them have been delivered. Every time I called the service, they just told me the delivery time is postposed for another month because the parts are not ready. I don't know why it's so difficult for them to manufacture a single leg of the bed. All we have to do was lay carefully on the bed and hope not to crush it. I don't know when on earth I could receive those parts and have a good sleep on the expensive bed I bought. I will never buy at Ashley again. Another point is that they hired 3rd party staff to deliver and assemble the furniture. They are really unprofessional and careless."

"Great furniture store with friendly staff. Devin the GM of the store was extremely friendly and helpful. He spent time explaining their brand and policy. We greatly appreciated his passion to customer service and giving us the peace mind with our purchase."