Judith Bright Jewelry L&L Market

"Overall I would give this review 2.5 stars. Took the stars off for the lackluster customer service I received while in the store. It took about 5 minutes of browsing before I had to flag a sales associate to help me. I was completely ignored until then. The 2.5 stars added is for the jewelry itself. I found them lovely, unique and charming. If I didn’t like the necklace so much I would have just walked out. The service I did receive was not what I expected after reading all the 5 star reviews that were from 8 months ago. Maybe they had some staff changes but still, I would expect the same level of customer service. What I got was someone who was less than keen to help me and only did so because I had to ask."

"The new L&L location is great! I go to JB for the holidays every year because the staff is always so helpful in helping me pick out great gifts. I appreciate the customer service and am glad to support quality small businesses here in Nashville!"

"Judith Bright’s newest store at L&L marketplace is like a shimmering jewelry box! I was visiting Nashville over Thanksgiving weekend and was ready to get my Christmas shopping started. When I walked in I was greeted by warm, cheery associates. In addition, there was a small trunk show (lovely candle vendor) going on in the back of the shop. I strolled around the store and saw a necklace I wanted for a gift but it was on display in silver. I asked if they had it In gold and one of the artisans made it for me on the spot! I also purchased a pair of the tanzanite Courtney hoop earrings and a pair of cool gold and silver earrings. I have purchased many JB items over the years and never tire of the pieces I own. During the pandemic I wanted to buy some gifts and was able to FaceTime with the store to speak directly to sales people to see what I was buying. The women tried on earrings for me and gave me personal service while we were in the midst of Covid! I always appreciate the amazing customer service at Judith Bright. This business is, and will continue to be, a “go to” for my own jewelry and gifts for friends and family!"

"Judith herself is such a fabulous person and her jewelry is almost as fabulous! She is so creative and hires really great people to help make her jewelry and sell it! The new store is beautiful! I’m always happy with any Judith Bright jewelry!!"

"This new Judith Bright store is fabulous! Every time I have a Judith Bright experience it has been top notch. I know I'm getting unique, handmade pieces and supporting a local small business at a time we especially need to be supporting them! The associates are not only talented artisans, but professional and kind providers of personal, tailored customer service. They are always glad to see you and want you to leave happy...which I always do! Thank you, JB and crew - beautiful jewelry and beautiful people!"